Is REI a good company to work for?

REI has an overall rating of 3.6 out of 5, based on over 4,510 reviews left anonymously by employees. This rating has been stable over the past 12 months. 63% of employees would recommend working at REI to a friend and 34% have a positive outlook for the business. The best reviews about REI have been left by employees working as Store Sales Specialist , Retail Specialist and Frontline Staff .

Does REI pay their employees well?

According to anonymously submitted Glassdoor reviews, REI employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at REI. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at REI?

63% of REI employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated REI 3.8 out of 5 for work life balance, 3.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at REI?

Sales Associate (636) , Sales Specialist (463) , Retail Sales Associate (327) , Retail Sales Specialist (179) , Sales Lead (151) , Customer Service Specialist (109) , Customer Service Representative (103) , Cashier (49) , Sales Associate/Cashier (38) , Retail Sales Manager (35) , Customer Service (31) , Warehouse Associate (31) , Sales (30) , Sales Representative (29) , Frontline Cashier (27)

What are the pros of working at REI according to real employee reviews?

"Great for people that enjoy the outdoors particularly if you are looking for deep discounts on outdoor product for yourself." ((in 477 reviews)); "Coworkers are great and the general technical acumen is high." ((in 363 reviews)); "They give you a great discount on all store merchandise as well as comprehensive benefits." ((in 326 reviews)); "REI has a great culture for those who are or want to be involved with the outdoors." ((in 194 reviews)); "Great work life balance is great." ((in 130 reviews))

What are the cons of working at REI according to real employee reviews?

"Low pay and even lower pay for those with over 20 years in the company." ((in 372 reviews)); "Bad management and not much growth" ((in 259 reviews)); "Some managers don't appreciate hard work and favor employees who make them feel liked." ((in 114 reviews)); "Long hours and difficult to have a consistent schedule" ((in 101 reviews)); "It’s still retail and the wages are low." ((in 28 reviews))

What are employees saying about REI layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about REI layoffs and their outlook for job security at REI in 2026.

What are the top reviewed REI locations?

Seattle , Kent , Sumner , Denver , New York , San Diego , Portland , Atlanta , San Francisco , Austin , Chicago , Boston , Berkeley , Bellevue , Houston , Tustin , Boulder , Issaquah , Los Angeles , Goodyear , Salt Lake City , Framingham , Washington , Columbus , Bloomington , Dallas , San Antonio , Bedford , Phoenix , San Carlos

REI reviews

3.6

63% would recommend to a friend

(4,371 total reviews)

Mary Beth Laughton

38% approve of CEO

34% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (4,371 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

REI has an employee rating of 3.6 out of 5 stars, based on 4,371 company reviews on Glassdoor which indicates that most employees have a good working experience there. The REI employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

4K reviews

3.0

Dec 4, 2015

Sales Specialist

Sales specialist

Recommend

CEO approval

Business Outlook

Pros

The opportunity to assist customers who are looking to undergo activities that will improve their lives and create lasting memories keeps you excited about coming in to work everyday

Cons

You are working a retail job. Your managers are not America's elite business school graduates. If you are an intelligent self-motivated problem solver, prepare to be frustrated with your direct supervisors.

3.0

Dec 1, 2015

Action Sports

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Pro deals, fun and exciting culture including staff and customers

Cons

Pressure to work above and beyond your job description. Getting pulled in many directions at once. Pay is not competitive.

5.0

Nov 28, 2015

Fun place to work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The company walks its talk. Coworkers were nice people and fun loving. Focus on customer service and encouraged to give individual attention to customers. To be hired you need to be passionate about getting outdoors or just being active.

Cons

Sometimes store inventory was low which made the store look picked over. The customer standing in front of you in the store needs to take priority over the customer calling on the phone.

Viewing 3925 - 3927 of 4,371 Reviews

Jobs at REI

Forklift-Cherry Picker/SP/OP operator/warehouse associate-First Shift/Fulltime/ Mon-Thurs

Stocking Equipment Operator - Full Time (Friday Through Monday) 4am - 2:30pm

Forklift-CherryPicker/SP/OP Operator/Warehouse Associate- First Shift/ Part Time/ Sun-Mon/ 5am-3pm

Forklift-Cherry Picker/SP/OP Operator/Warehouse Associate- First Shift/Part Time/Thur-Fri/5am-3pm

Receiving Associate Full Time (Friday through Monday) 4am - 2:30pm

REI

REI reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Sales Specialist

Action Sports

Fun place to work

Jobs at REI

REI reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

REI reviews FAQs

Jobs at REI