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      REI

      Engaged Employer

      REI reviews

      3.6

      63% would recommend to a friend

      (4,369 total reviews)
      avatar

      Mary Beth Laughton

      38% approve of CEO

      34% positive business outlook

      Ratings by demographic groups

      REI has an employee rating of 3.6 out of 5 stars, based on 4,369 company reviews on Glassdoor which indicates that most employees have a good working experience there. The REI employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Reviews by job title

      4K reviews
      2.0
      Jun 11, 2014

      Sadly doesn't live up to the hype in certain departments with particular executive staff

      Private brands
      Recommend
      CEO approval
      Business Outlook

      Pros

      Stewardship and love for the outdoors is awesome. The majority of employees are excited and passionate about the outdoors. Possibility for work life balance, support and advancement in other divisions.

      Cons

      Leadership lack of accountability, responsibility, execution and support. Private brands division operates as a separate entity and buyers are not excited about the REI brand, therefore lack of strategy and vision.

      5.0
      Jun 9, 2014

      Sales Specialist

      Sales specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      ProDeal, life/work balance. Great coworkers, great customers. I was trained very well as was everyone else on my team and it shows. Pay is a dollar more than minimum wage. If you can drink the Kool-Aid early and get excited about memberships and not get frustrated when people turn you down you'll do well.

      Cons

      Pay is a dollar more than minimum wage at starting. If you don't drink the Kool-Aid you will struggle. It's all about the memberships, if you don't sell those you don't get hours. Hours get cut pretty frequently when the store isn't selling because there is no budget for them. It's retail -THAT SHOULD BE EXPECTED! People get very cranky when their hours get cut, this is not a full time job, expect less than 20 hours a week unless you are in management. Have a another job and work here for the discount/ as a fun job.

      3.0
      Jun 3, 2014

      Great place, not so great hours.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Prodeals and discounts are awesome. - Depending on the store, you meet some great people that can change the way you think about the outdoors. - If you're looking for a part time job that pays well this is a great place to start.

      Cons

      Unfortunately, unless you started as full time or become a sales lead there is no way you can get full time. There are always problems with scheduling and making sure hours are there. They'll let you go early if business isn't doing too good, which is fine if you don't have bills to pay. Memberships can be a pain as well. If you don't do well one week, it effects the next week you work. You can be great at customer service but if memberships are down it ruins your chance of getting hours.

      Viewing 3961 - 3963 of 4,369 Reviews
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      ReviewsREI reviews

      Glassdoor has 4,508 REI reviews submitted anonymously by REI employees. Read employee reviews and ratings on Glassdoor to decide if REI is right for you.