REI reviews

3.6

63% would recommend to a friend

(4,369 total reviews)
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Mary Beth Laughton

38% approve of CEO

34% positive business outlook

REI has an employee rating of 3.6 out of 5 stars, based on 4,369 company reviews on Glassdoor which indicates that most employees have a good working experience there. The REI employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

4K reviews
1.0
May 6, 2014

Disturbing change in culture and values

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

pro deals on equipment, decent benefits

Cons

Store employees are treated like dirt unless you are a store manager-Headquarters is cut throat and downright viscous with everyone out for themselves. Upper management is disconnected, middle management is either incompetent old guard who are only there only due to how long they've been with the company, or were imported from somewhere else and they are not in touch with the culture and core values this company claims to uphold. Way behind the curve on technology, attempts to upgrade technology are stupidly expensive, drawn out and grossly mismanaged. Company espouses values while behaving in an entirely different manner. Store hours are cut to bare bones, HQ departments do not have enough staff to do the work, while "fat cat" "Executive Vice Presidents" are promoted and given larger and larger salaries. Cruelly executed layoffs, random dissolution of departments, decreased work life balance and an increasing disrespect for employees lower morale. This is no warm fuzzy co-op, it is a cutthroat corporation (upper management brags about being the "800 pound gorilla" in the market) caring only about profit and executive bonuses.

3.0
May 6, 2014

If you want to buy some gear...

Recommend
CEO approval
Business Outlook

Pros

employee discounts called prodeals, customers can be interesting, no cleaning, simple, coworkers can be interesting,

Cons

low pay, boring work, silly talk about co-op philosphy when it is really just a sporting goods store, coworker competition to sell memberships results in unkind interactions

5.0
May 2, 2014
Recommend
CEO approval
Business Outlook

Pros

-Most the customers are extremely friendly -You get very good discounts on items around the store -You get good benefits -It's a good store to move up in if that's what you're interested in -If youre an outdoors person, you will be surrounded by awesome like minded people

Cons

-You have to try and sell memberships to everyone, even if you know for a fact they don't want one

Viewing 3976 - 3978 of 4,369 Reviews

Glassdoor has 4,508 REI reviews submitted anonymously by REI employees. Read employee reviews and ratings on Glassdoor to decide if REI is right for you.