REI reviews

3.6

63% would recommend to a friend

(4,369 total reviews)
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Mary Beth Laughton

38% approve of CEO

34% positive business outlook

REI has an employee rating of 3.6 out of 5 stars, based on 4,369 company reviews on Glassdoor which indicates that most employees have a good working experience there. The REI employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

4K reviews
1.0
Aug 14, 2021
Recommend
CEO approval
Business Outlook

Pros

Not many hours. Working under a “magnifying glass.” Maybe some people like that. Not a good retirement plan.

Cons

Immature “holier than thou” management. Not many opportunities for advancement. I don’t recommend working at REI.

4.0
Jun 29, 2021
Recommend
CEO approval
Business Outlook

Pros

Best coworkers ever, lots of discounts on gear, and a pretty positive environment with a great mission of getting more people outdoors - plus I even got paid to camp!

Cons

Still very much a retail setting and depending on who is in charge on the management team you can have a wonderful time or a really frustrating time. There is a HUGE emphasis on selling memberships which sometimes makes me feel like I’m being disingenuous with customers. Corporate/mgmt also seems to favor customers over employees and service over safety at times, but nothing out of the ordinary for any large company!!

4.0
Oct 21, 2020
Recommend
CEO approval
Business Outlook

Pros

Cultural investment, the REI foundation and non-profit work, work-life balance, nationally recognized brand everyone loves to gush about when they know you work there.

Cons

Continuous internal change, lack of strategic leadership mostly informed by outside consultants now, lots of low-quality employees who like to barely work

Viewing 397 - 399 of 4,369 Reviews

Glassdoor has 4,508 REI reviews submitted anonymously by REI employees. Read employee reviews and ratings on Glassdoor to decide if REI is right for you.