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      REI

      Engaged Employer

      REI reviews

      3.6

      63% would recommend to a friend

      (4,369 total reviews)
      avatar

      Mary Beth Laughton

      35% approve of CEO

      34% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.8

      Culture & values

      3.8

      Work/Life balance

      3.5

      Compensation and benefits

      3.0

      Senior management

      2.9

      Career opportunities

      REI has an employee rating of 3.6 out of 5 stars, based on 4,369 company reviews on Glassdoor which indicates that most employees have a good working experience there. The REI employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      4K reviews
      4.0
      Apr 18, 2014

      Retail sales---Good company, PT benefits, limited opportunities if your life/family is established

      Sales specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good training, good customer service policies, good products. Nice health insurance and savings benefits for PT employees.

      Cons

      Retail leadership could be more honest and open. Limited opportunities in retail management, since you're expected to move frequently, rather than stay in one store. Need to complete "endorsement process" by store manager to be able to apply for retail management jobs. Very conservative culture, which is a liability in the 21st century.

      3.0
      Apr 15, 2014

      Lack of growth opportunities/ Culture shift

      Sales specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Overall good work environment and great coworkers that shared my passion for the outdoors. Good benefits including health and 401k. Great employees discounts on gear through the store as well as “pro-deals”. REI donates a lot of money to environmental and community outreach.

      Cons

      My biggest frustration with my time at REI was the poor communication from management at the retail level. For much of my time with the company I was on the “endorsement track” (management track). In the hope of being rewarded with a endorsement, I conducted extra projects and took on more responsibilities beyond my title. Throughout the process I was NEVER fully clear on where I stood or how close I was to obtaining a endorsement from management. They kept the whole process vague. My manager told me multiple times that I was close. Eventually I got the sense that they had no intention “promoting” me, but continued to string me along in order to keep me around and motivated. I was burned out by the process. This was not a isolated incident. Several highly competent, hardworking coworkers were also strung along, only to eventually leave the company out of frustration. The lack of communication opened the door for constant rumors of favoritism and politics.

      2.0
      Apr 12, 2014

      Great at the beginning but the company seems to have lost its way

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      the benefits are amazing, time off is generous, and the store discounts almost make up for the bad.

      Cons

      my group was severely understaffed, IT Directors and management seem to only give lip service to companies core values.

      Viewing 3991 - 3993 of 4,369 Reviews
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      Glassdoor has 4,508 REI reviews submitted anonymously by REI employees. Read employee reviews and ratings on Glassdoor to decide if REI is right for you.