Question 1

Is REI a good company to work for?

Accepted Answer

REI has an overall rating of 3.6 out of 5, based on over 4,508 reviews left anonymously by employees. This rating has been stable over the past 12 months. 63% of employees would recommend working at REI to a friend and 34% have a positive outlook for the business. The best reviews about REI have been left by employees working as Store Sales Specialist, Retail Specialist and Frontline Staff.

Question 2

Does REI pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, REI employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at REI. This rating has improved by 1% over the last 12 months.

Question 3

How satisfied are employees working at REI?

Accepted Answer

63% of REI employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated REI 3.8 out of 5 for work life balance, 3.8 for culture and values and 2.9 for career opportunities.

Question 4

What are the top reviewed jobs at REI?

Accepted Answer

Sales Associate (636), Sales Specialist (462), Retail Sales Associate (327), Retail Sales Specialist (179), Sales Lead (151), Customer Service Specialist (109), Customer Service Representative (103), Cashier (49), Sales Associate/Cashier (37), Retail Sales Manager (35), Customer Service (31), Warehouse Associate (31), Sales (30), Sales Representative (29), Frontline Cashier (27)

Question 5

What are the pros of working at REI according to real employee reviews?

Accepted Answer

"Great for people that enjoy the outdoors particularly if you are looking for deep discounts on outdoor product for yourself." ((in 468 reviews)); "Coworkers are great and the general technical acumen is high." ((in 361 reviews)); "Benefits including 401k and health insurance are great after you work for them for one year." ((in 328 reviews)); "REI has a great culture for those who are or want to be involved with the outdoors." ((in 195 reviews)); "Great work life balance is great." ((in 139 reviews))

Question 6

What are the cons of working at REI according to real employee reviews?

Accepted Answer

"Low pay and even lower pay for those with over 20 years in the company." ((in 372 reviews)); "Bad management and not much growth" ((in 258 reviews)); "Some managers don't appreciate hard work and favor employees who make them feel liked." ((in 111 reviews)); "Long hours and difficult to have a consistent schedule" ((in 98 reviews)); "Senior Leadership has low awareness of the challenges of getting work done and dismisses the feedback from employees." ((in 61 reviews))

Question 7

What are employees saying about REI layoffs in 2026?

Accepted Answer

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about REI layoffs and their outlook for job security at REI in 2026.

Question 8

What are the top reviewed REI locations?

Accepted Answer

Seattle, Kent, Sumner, Denver, New York, San Diego, Portland, Atlanta, Austin, San Francisco, Chicago, Boston, Berkeley, Bellevue, Houston, Tustin, Boulder, Issaquah, Los Angeles, Goodyear, Salt Lake City, Framingham, Washington, Columbus, Bloomington, Dallas, San Antonio, Bedford, Phoenix, San Carlos

REI

REI reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Customer Service Specialist

Good company

Retail Manager

Jobs at REI

REI reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

REI reviews FAQs

Jobs at REI