REI reviews

3.6

63% would recommend to a friend

(4,368 total reviews)
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Mary Beth Laughton

35% approve of CEO

34% positive business outlook

REI has an employee rating of 3.6 out of 5 stars, based on 4,368 company reviews on Glassdoor which indicates that most employees have a good working experience there. The REI employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

4K reviews
2.0
Jan 11, 2014

Good discount. Poor management and leadership.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The discount is great and you can prodeal from a number of different companies. Work life balance is really good and def helpful if you have a family.

Cons

Management has been grandfathered into positions purely because they have been there a long time. Processes are not in place or there are too many new processes that doing your job is not efficient. REI is the opposite of a well oiled machine. HR sits on their hands if you come to them with issues about management. The anonymous hotline is a joke and since people have been there for 20 yrs they will never get fired. Even though they are incompetent. One manager made someone read a book out loud to her in a meeting room and then she corrected her on her English. This person was humiliated and this was a weekly meeting. Calling the hotline did nothing. HR did nothing. This manager still works there and I find it appalling REI would allow this behavior. Location is in Kent and the Private Brands office is in a warehouse. It's not inspiring and fighting with semis before parking in the lot gets old.

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Glassdoor has 4,507 REI reviews submitted anonymously by REI employees. Read employee reviews and ratings on Glassdoor to decide if REI is right for you.