REI reviews

3.6

63% would recommend to a friend

(4,368 total reviews)
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Mary Beth Laughton

35% approve of CEO

34% positive business outlook

REI has an employee rating of 3.6 out of 5 stars, based on 4,368 company reviews on Glassdoor which indicates that most employees have a good working experience there. The REI employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

4K reviews
4.0
Dec 31, 2013

Superior company culture.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Honestly the best company for a commitment to work-life balance.

Cons

No formal structure for anyone advancing up into becoming a store manager.

3.0
Dec 29, 2013

Great and passionate people!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The company is definitely a employee focused company mainly at HQ, the retail stores currently take a back seat in regards to resource allocations.

Cons

Senior leadership has no clear vision for the future of REI, there is no strategy to evolve or move the company forward. The enterprise lacks precise execution, which has been a drain on resources. This lack of vision falls on the shoulders of former leadership, the new CEO Jerry Stritzke appears to have a more defined vision for the future. The only question is how deep will the rebuilding go to correct company direction?

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Glassdoor has 4,507 REI reviews submitted anonymously by REI employees. Read employee reviews and ratings on Glassdoor to decide if REI is right for you.