REI reviews

3.6

63% would recommend to a friend

(4,369 total reviews)
avatar

Mary Beth Laughton

35% approve of CEO

34% positive business outlook

REI has an employee rating of 3.6 out of 5 stars, based on 4,369 company reviews on Glassdoor which indicates that most employees have a good working experience there. The REI employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

4K reviews
4.0
Mar 4, 2015
Recommend
CEO approval
Business Outlook

Pros

The people, discounts, and atmosphere are pretty great.

Cons

Does not pay enough and the hours can vary in slower months, you may want to keep this as a part time job unless you are pursing a career in REI.

4.0
Mar 4, 2015

Great company that offer growth.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great perks and discounts to test out the latest gear.

Cons

They get super understaffed during the holidays which effects schedules negatively.

3.0
Feb 25, 2015

Customer Service

Recommend
CEO approval
Business Outlook

Pros

Good Managers, nice benefits, extremely nice coworkers and great discounts. Nice relaxed environment with decent pay. Yearly bonus is also nice

Cons

Customers can be mean. Changes in return policy can cause discomfort between members and customer service. Conversion rate can be difficult to maintain.

Viewing 4045 - 4047 of 4,369 Reviews

Glassdoor has 4,508 REI reviews submitted anonymously by REI employees. Read employee reviews and ratings on Glassdoor to decide if REI is right for you.