REI reviews

3.6

63% would recommend to a friend

(4,370 total reviews)
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Mary Beth Laughton

38% approve of CEO

34% positive business outlook

REI has an employee rating of 3.6 out of 5 stars, based on 4,370 company reviews on Glassdoor which indicates that most employees have a good working experience there. The REI employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

4K reviews
2.0
Nov 4, 2018

Penny Wise, Pound Foolish

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Generous health benefits, discounts on products

Cons

Pay not keeping up with other retailers, awful management, high staff turnover

2.0
Oct 19, 2018

Mixed Bag

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The company as a whole is a very noble and honorable company with great goals as far as outdoor education, adventure and stewardship, as well as lots of opportunities for employees both in their proffessional and personal lives.

Cons

The location that I was working for had some severe issues as far as personnel. The management team was wildly irresponsible, sharing confidential information to other employees, lack of transparency and candor with staff, clearly played favorites and never spoke to employees about negative performance. As far as the rest of the staff, they tended to be very clique-ish, and seemed to have a hive mind in developing opinions about people (if one of the ‘core’ employees didnt like you, the rest of the store will treat you poorly)

3.0
Oct 1, 2018
Recommend
CEO approval
Business Outlook

Pros

Great coworkers, excellent employee perks, most customer are nice

Cons

Doesn’t pay a living wage, expect to work a second job. Employees are valued for their ability to sell memberships, not for their expertise. Employee knowledge is taken completely for granted. REI claims to value empowering customers to have authentic outdoor experiences, but it’s all about emembership sales. There is a low chance of advancement in the company. Employees are overworked during sales events and are noticeably stressed.

Viewing 403 - 405 of 4,370 Reviews

Glassdoor has 4,509 REI reviews submitted anonymously by REI employees. Read employee reviews and ratings on Glassdoor to decide if REI is right for you.