REI reviews

3.6

63% would recommend to a friend

(4,369 total reviews)
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Mary Beth Laughton

35% approve of CEO

34% positive business outlook

REI has an employee rating of 3.6 out of 5 stars, based on 4,369 company reviews on Glassdoor which indicates that most employees have a good working experience there. The REI employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

4K reviews
4.0
Sep 30, 2014

Top Notch Management and Staff

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great discounts, most staff really enjoy being part of the team. Management goes out of their way to make you feel welcome and comfortable.

Cons

Requires commitment to work at least one weekend day. Like any retail position you are going to have some very hard to satisfy customers.

4.0
Sep 27, 2014
Recommend
CEO approval
Business Outlook

Pros

Great staff and management. Great benefits for employees.

Cons

Low pay rate. Customers definitely take advantage of the return policies. The selling of memberships feels slightly gimmicky.

4.0
Sep 24, 2014
Recommend
CEO approval
Business Outlook

Pros

Wonderful, capable co-workers and managers at my store. I was always learning, and felt very supported. Training was pretty minimal, but everyone was always happy to lend a hand when needed. Great employee perks and easy to get time off!

Cons

Retail environment was less than ideal, and we were often understaffed. Compensation is pretty minimal. Growing corporate culture being implemented from HQ with little regard for the actual workings of local stores. Very pushy about membership sales, which I think goes against the kind of company culture customers expect from REI.

Viewing 4069 - 4071 of 4,369 Reviews

Glassdoor has 4,508 REI reviews submitted anonymously by REI employees. Read employee reviews and ratings on Glassdoor to decide if REI is right for you.