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      REI

      Engaged Employer

      REI reviews

      3.6

      63% would recommend to a friend

      (4,367 total reviews)
      avatar

      Mary Beth Laughton

      35% approve of CEO

      34% positive business outlook

      Ratings by demographic groups

      REI has an employee rating of 3.6 out of 5 stars, based on 4,367 company reviews on Glassdoor which indicates that most employees have a good working experience there. The REI employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Reviews by job title

      4K reviews
      3.0
      Oct 4, 2013

      Think of it as a cult that is transitioning into a business... BIG business.

      Middle manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Working with lots of similar activity minded people. Great discounts (which are shrinking) Outdoor socializing opportunities (which are shrinking) Good health benefits (which are shrinking) Ability to move up (oh, wait. Thats stopped in its tracks)

      Cons

      Disconnect between Corporate, Middle, Store, and Floor level management. Shrinking benefits Poor pay. Lost sight of its core values. (Some which have been deleted in the past few years, such as "not encouraging debt of the members.") Employee motivation is being changed from that of enthusiasm based to fear based.

      2.0
      Oct 4, 2013

      Nepotism in Misguided Management

      Operations
      Recommend
      CEO approval
      Business Outlook

      Pros

      A good place to learn outdoor culture and gear. You can do so as a customer, also.

      Cons

      Most people are promoted for reasons other than capacity. Most corporate HQ employees are non-members.

      5.0
      Oct 3, 2013

      Enjoyed 15 years here - great outdoor retailer/co-op

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Surrounded by outdoor enthusiasts - employees and consumers alike. If you worked hard and had a good attitude, it was rewarded. Benefits were great - discounts, time-off, health. Open door policy.

      Cons

      Though work hours were flexible in the retail stores, not having a set schedule also can get difficult to manage. Pay and raises aren't the best.

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      Glassdoor has 4,506 REI reviews submitted anonymously by REI employees. Read employee reviews and ratings on Glassdoor to decide if REI is right for you.