REI reviews

3.6

63% would recommend to a friend

(4,367 total reviews)
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Mary Beth Laughton

35% approve of CEO

34% positive business outlook

REI has an employee rating of 3.6 out of 5 stars, based on 4,367 company reviews on Glassdoor which indicates that most employees have a good working experience there. The REI employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

4K reviews
4.0
Sep 20, 2013
Recommend
CEO approval
Business Outlook

Pros

I work at the Sumner Distribution Center. For a warehouse it is the most relaxed and enjoyable environments I have been in. 98% of my co-workers are really cool people that are interested in the people they work with. The discounts on gear are amazing!

Cons

Very little opportunities for advancement. There are a few reasons for this. First: People love working at REI (myself included) so people don't leave. They stay in their same position for years and years leaving nowhere for the upwardly minded to go. Second: There is a lot of competent and capable competition for the rare spot that opens up. I personally have 10 years experience in management managing up to 85 employees, I have a degree in Business management and I am working an entry level position. I took the position with the hopes of quickly moving up the ranks (which has always happened in my case). I am by no means unique. There are a lot of highly experienced and educated people that took entry level positions just to get into REI with the hopes of moving up. I personally like the competition as it requires a higher level of motivation, creativity, and determination. I like the challenge. Third: The third and final reason advancement is difficult is REI hires outside the company for management positions. I have only been at REI for a year now but have found out since being here, that your best bet is to get very high levels of experience outside REI and come back in far below your capabilities. I aim for objectivity in this review but there is some bitterness in the last statement as I have seen completely qualified employees in REI (myself included) be looked over for a position just to see someone be hired from the outside. I love REI but, it is certainly frustrating for motivated people.

4.0
Sep 16, 2013

application

Recommend
CEO approval
Business Outlook

Pros

applied online and heard back within a reasonable time (approximately 1 week) through email

Cons

Many people get stuck working the front door for a long time without being able to advance to other areas of the store

4.0
Sep 9, 2013

Great people

Recommend
CEO approval
Business Outlook

Pros

The people that I worked with are very dedicated to their jobs and the customers. There was a very strong team atmosphere among the sales staff at the store.

Cons

The management team seemed to have too much on their plates to provide additional help to the sales staff. The store was also very disorganized.

Viewing 4084 - 4086 of 4,367 Reviews

Glassdoor has 4,506 REI reviews submitted anonymously by REI employees. Read employee reviews and ratings on Glassdoor to decide if REI is right for you.