REI reviews

3.6

63% would recommend to a friend

(4,368 total reviews)
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Mary Beth Laughton

35% approve of CEO

34% positive business outlook

REI has an employee rating of 3.6 out of 5 stars, based on 4,368 company reviews on Glassdoor which indicates that most employees have a good working experience there. The REI employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

4K reviews
4.0
Jul 29, 2014

Frontline, CS

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

A great opportunity who wants a laid back, inclusive work experience with people who actually care about what they are selling.

Cons

Still a corporate structure and sometimes can be frustrating with new procedures or tests that they decide to implement. Still a small complaint

3.0
Jul 26, 2014
Recommend
CEO approval
Business Outlook

Pros

Fun atmosphere, lots of comradarie and liked minded coworkers.

Cons

Too much emphasis on membership sales. Becoming too sales oriented of a company and beginning go forget about the employees and customers along the way

4.0
Jul 2, 2014
Recommend
CEO approval
Business Outlook

Pros

REI consistently attracts quality employees and customers, making the retail business as pleasurable as retail can be. REI takes work-life balance seriously.

Cons

Many decisions for local stores are made on a national level, which can stifle store growth and development, and is a sense of frustration (and often amusement) for retail employees.

Viewing 4084 - 4086 of 4,368 Reviews

Glassdoor has 4,507 REI reviews submitted anonymously by REI employees. Read employee reviews and ratings on Glassdoor to decide if REI is right for you.