REI reviews

3.6

63% would recommend to a friend

(4,367 total reviews)
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Mary Beth Laughton

35% approve of CEO

34% positive business outlook

REI has an employee rating of 3.6 out of 5 stars, based on 4,367 company reviews on Glassdoor which indicates that most employees have a good working experience there. The REI employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

4K reviews
4.0
Jul 15, 2013

Great people, great mission

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

People with shared excitement for the outdoors, great gear perks, well-respected brand and retailer. It's exciting to hear from customers and members every day, telling us how much they love REI.

Cons

Somewhat slow-moving decision making processes, growing pains from "small co-op" to "large, successful company."

2.0
Jul 14, 2013

Very misleading.

Recommend
CEO approval
Business Outlook

Pros

The discounts, most of your fellow employees, work balance.

Cons

Most of the supervisors are underqualified and have no people skills whatsoever to be in their positions yet hang on to them like ticks. There is an atmosphere of passive aggressiveness from the supervisors and indifference from the managers. If you are a brown noser or an a** kisser you will do well because management either doesn't pick up on it or does and encourages it. I've seen many good people get fed up and leave this company. Poor management decisions have an effect on the employees but management is never held accountable.

5.0
Jul 12, 2013

Great Company

Recommend
CEO approval
Business Outlook

Pros

fun people, fun atmosphere, customers are usually excited to be there, decent starting pay for retail.

Cons

occasionally get scheduled for a close the open shift, sometimes understaffed

Viewing 4102 - 4104 of 4,367 Reviews

Glassdoor has 4,506 REI reviews submitted anonymously by REI employees. Read employee reviews and ratings on Glassdoor to decide if REI is right for you.