REI reviews

3.6

63% would recommend to a friend

(4,368 total reviews)
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Mary Beth Laughton

35% approve of CEO

34% positive business outlook

REI has an employee rating of 3.6 out of 5 stars, based on 4,368 company reviews on Glassdoor which indicates that most employees have a good working experience there. The REI employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

4K reviews
5.0
Feb 3, 2014

great time

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

great people to come to work with day in and day out

Cons

low wages, it is retail and hard to keep around good talent

4.0
Jan 30, 2014
Recommend
CEO approval
Business Outlook

Pros

great coworkers and work atmosphere. You get great deals on everything, which you get access to right after training. higher than normal percentage of nice customers.

Cons

hours fluctuate with no consideration of the impacts. Retail hours fluctuate ~36 to 5 (or even 0) and that can span months. Hiring follows demand, rather than anticipating it, leading to improper staffing. Employees must sell memberships, and hours are typically based on membership sales. Sadly, this means that people are rewarded for focusing on people who are singing up for a membership and ignoring the other customers. You get REI's health benefits only if you are full time (32hr+), otherwise you are on government healthcare. Previously they gave benefits to everyone (with different levels based on hours worked). The rest of the benefits you won't get until you work 1500 hours, which takes a long time when you average 15 hours. Although they do try to hire from within, if you are looking for a corporate level job, most of those go to people outside of the company. Overall, i still think that it is a great place that tries hard to do the right thing.

Viewing 4108 - 4110 of 4,368 Reviews

Glassdoor has 4,507 REI reviews submitted anonymously by REI employees. Read employee reviews and ratings on Glassdoor to decide if REI is right for you.