REI reviews

3.6

63% would recommend to a friend

(4,367 total reviews)
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Mary Beth Laughton

35% approve of CEO

34% positive business outlook

REI has an employee rating of 3.6 out of 5 stars, based on 4,367 company reviews on Glassdoor which indicates that most employees have a good working experience there. The REI employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

4K reviews
5.0
May 12, 2013
Recommend
CEO approval
Business Outlook

Pros

Company treats employees very well through benefits, small acts of appreciation. Very well paid for a retail job.

Cons

Customers are usually well off and can act very snobby, because of the return policy, it reinforces the saying, "Customers are always right" which just encourages customers to be even ruder when things don't go their way. Work experience can heavily depend on who is on the management team.

3.0
May 8, 2013
Recommend
CEO approval
Business Outlook

Pros

Great culture and enjoyed working with co-workers and in house management. Faith in products being sold.

Cons

Company so focused on customer satisfaction that they allow themselves to be ripped off with returns. Endorsement for management is decided by a phone call with someone you may only meet once or twice in the course of a year instead of the in house management that works with you on a daily basis.

Viewing 4120 - 4122 of 4,367 Reviews

Glassdoor has 4,506 REI reviews submitted anonymously by REI employees. Read employee reviews and ratings on Glassdoor to decide if REI is right for you.