REI reviews

3.6

63% would recommend to a friend

(4,368 total reviews)
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Mary Beth Laughton

35% approve of CEO

34% positive business outlook

REI has an employee rating of 3.6 out of 5 stars, based on 4,368 company reviews on Glassdoor which indicates that most employees have a good working experience there. The REI employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

4K reviews
5.0
Nov 17, 2013
Recommend
CEO approval
Business Outlook

Pros

Working at REI has lots of obvious perks from the great deals on equipment to the fantastic sense of community. I helped open a new store location several years ago while I was in college and enjoyed every minute of the following two years I spent with the company. As an avid adventurer I loved the discounts on gear and access to special product training directly with the manufacturers. The company does a good job hiring people that have diverse backgrounds in sports/travel to cater to a broad range of customers while also providing extensive product training; you can learn a lot while working for REI.

Cons

If you are working part time as a student or have another job, REI is great. But I would never recommend going career with the company on the store level. I saw several cases where upper management strung employees along for DECADES without offering any form of job security or realistic expectation of promotion or raise. From what I saw, some of it comes directly from management, but the rest comes from shear fact that turnover in low-mid level management is extremely low while turnover with sales staff is extremely high. The company looks very appealing from the bottom, but getting out of the base-line pay grade is extremely difficult.

4.0
Oct 21, 2013

Great company in the midst of change.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Fantastic people Belief in the outdoors and being fit. Value employees

Cons

Lots of changes in company as a whole Lots of changes in IT methodology Loose leadership of change management leaves gaps and confusion

Viewing 4120 - 4122 of 4,368 Reviews

Glassdoor has 4,507 REI reviews submitted anonymously by REI employees. Read employee reviews and ratings on Glassdoor to decide if REI is right for you.