REI reviews

3.6

63% would recommend to a friend

(4,367 total reviews)
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Mary Beth Laughton

35% approve of CEO

34% positive business outlook

REI has an employee rating of 3.6 out of 5 stars, based on 4,367 company reviews on Glassdoor which indicates that most employees have a good working experience there. The REI employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

4K reviews
4.0
Aug 9, 2013
Recommend
CEO approval
Business Outlook

Pros

Great benefits and discounts and even better coworkers. I've worked at REI as a part time customer Service Rep. for three years and see my self working for many more as long as I have the time.

Cons

The computer system is ancient by by 2000 standards, let alone by 2013. Work could be done a lot faster and with less wait times to customers, specially on a busy day.

4.0
Jul 15, 2013

Great people, great mission

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

People with shared excitement for the outdoors, great gear perks, well-respected brand and retailer. It's exciting to hear from customers and members every day, telling us how much they love REI.

Cons

Somewhat slow-moving decision making processes, growing pains from "small co-op" to "large, successful company."

5.0
Jul 12, 2013

Great Company

Recommend
CEO approval
Business Outlook

Pros

fun people, fun atmosphere, customers are usually excited to be there, decent starting pay for retail.

Cons

occasionally get scheduled for a close the open shift, sometimes understaffed

Viewing 4132 - 4134 of 4,367 Reviews

Glassdoor has 4,506 REI reviews submitted anonymously by REI employees. Read employee reviews and ratings on Glassdoor to decide if REI is right for you.