REI reviews

3.6

63% would recommend to a friend

(4,367 total reviews)
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Mary Beth Laughton

35% approve of CEO

34% positive business outlook

REI has an employee rating of 3.6 out of 5 stars, based on 4,367 company reviews on Glassdoor which indicates that most employees have a good working experience there. The REI employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

4K reviews
3.0
Apr 3, 2013

Poor treatment of transfer employees

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great prodeals from the vendors, potentially good benefits (insurance, school reimbursement, etc.), generally fun, low-stress environment to work in.

Cons

Since starting at REI nearly three years ago, I've been a huge advocate of the company. As a new hire, I was impressed by the treatment I received, the attempt to cater to my schedule, the training, the opportunity to get insurance and other benefits. After two years of service and multiple positive reviews, I moved to a different city for school and requested a transfer to the store there. When I arrived, I was told I'd have to "show 'em what I've got" and was faced with a marked decrease in hours (presumable until I proved myself). I found this odd as I'd been "proving myself" for two years and had the endorsement (required on the transfer request) from my previous supervisors and store manager. Why now do I have to jump through hoops to get hours? Why accept the transfer if the store doesn't need employees? It was an ongoing game that eventually impacted my rolling average thus causing me to lose my insurance! I had more hours as a new-hire with next to no experience or knowledge (compared to now) with no trouble at all! Why would REI give more benefit of doubt to an unknown entity than to a dedicated, proven and loyal REI veteran?????

4.0
Apr 2, 2013

Genuinely great people

Recommend
CEO approval
Business Outlook

Pros

A wonderful community of like-minded people. Overall sense of the company's commitment to its employees and core values. Great deals on great gear!

Cons

There's very little negative to share. Perhaps they could tone down the sometimes excessive focus on selling memberships.

4.0
Apr 1, 2013
Recommend
CEO approval
Business Outlook

Pros

• Employee purchase program • Flexible schedule • Fun, like-minded co-workers and managers

Cons

• Employee purchase program! :) We all spent the majority of our paychecks on gear. • Low pay, but understandable for an entry level sales associate position. Honestly, my biggest complaint is that the store avoids bringing on employees fulltime so they don't have to provide benefits. The work was there, but they just hired more part-time sales associates.

Viewing 4135 - 4137 of 4,367 Reviews

Glassdoor has 4,506 REI reviews submitted anonymously by REI employees. Read employee reviews and ratings on Glassdoor to decide if REI is right for you.