REI reviews

3.6

63% would recommend to a friend

(4,370 total reviews)
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Mary Beth Laughton

38% approve of CEO

34% positive business outlook

REI has an employee rating of 3.6 out of 5 stars, based on 4,370 company reviews on Glassdoor which indicates that most employees have a good working experience there. The REI employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

4K reviews
2.0
Feb 11, 2018

Adventure travel department

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

REI commitment to a life outdoors, pro-deals & discounts, the values are the co-op are great - if your department leadership is following them.

Cons

Again, there are so many amazing things about working for REI, but the adventure travel department is not one of them. It sounds like an amazing department to work in but it is incredibly toxic. "Leadership" within the department are terrible people managers, and bullying is clearly tolerated (even after multiple reports to and incidents documented by HR) is allowed to stay. The HR department cannot be trusted to be an ally to employees, only to managers who cannot or will not change. There is no room for any ambitious individual, as no one, except department managers, is allowed to think for themsevevs or make decisions. Constructive feedback will trigger a "get this employee out of here" reaction, not any self-reflection on how the department's leadership could improve. Overall, REI is great, but I WOULD NOT recommend this department.

4.0
Jan 3, 2018
Recommend
CEO approval
Business Outlook

Pros

Great work culture, good company ethics, flexible schedule, fun customer interactions (most of the time), really great discount (almost too good).

Cons

Pay increases are minimal, but for retail this is not unusual. Hours are sometimes unpredictable. There is little to no room for transitioning into HQ even when working at the Seattle Flagship. There's very little motivation for upward growth in the company.

4.0
Oct 29, 2017
Recommend
CEO approval
Business Outlook

Pros

The list is endless. Great company culture. Awesome work environment. Amazing customers. It’s a fun and laid back job. We’re closed on Black Friday and still get paid.

Cons

The pay. Basically minimum wage and as a part time associate, I could not live on my own and work here. Very few full time positions available at the store level. And little room for growth.

Viewing 412 - 414 of 4,370 Reviews

Glassdoor has 4,509 REI reviews submitted anonymously by REI employees. Read employee reviews and ratings on Glassdoor to decide if REI is right for you.