REI reviews

3.6

63% would recommend to a friend

(4,368 total reviews)
avatar

Mary Beth Laughton

35% approve of CEO

34% positive business outlook

REI has an employee rating of 3.6 out of 5 stars, based on 4,368 company reviews on Glassdoor which indicates that most employees have a good working experience there. The REI employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

4K reviews
4.0
Jul 1, 2013
Recommend
CEO approval
Business Outlook

Pros

Great benefits, accommodating management, relaxed environment, fun coworkers, lots of activities

Cons

The pay could be a lot better, but the discounts made up for it

2.0
May 15, 2013

Employee at HQ

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

*Great product discount and interesting industry. *Many decent, hardworking people. *Environmentally friendly

Cons

*REI USED to be a fantastic place to work. Great worklife balance, co-workers and co-hesive goals. Not anymore...sadly. Along with the departure of the Sr. Level team went the culture. Employees and customers alike noticed - and boy did they notice. REI may claim their attrition is because of economic layoffs but I would venture to guess that more have left voluntarily than involuntarily. That includes the Recruiting Team. It's time for Leaders to take a good look at themselves and this company to get it on the right track again.

3.0
May 8, 2013
Recommend
CEO approval
Business Outlook

Pros

Great culture and enjoyed working with co-workers and in house management. Faith in products being sold.

Cons

Company so focused on customer satisfaction that they allow themselves to be ripped off with returns. Endorsement for management is decided by a phone call with someone you may only meet once or twice in the course of a year instead of the in house management that works with you on a daily basis.

Viewing 4138 - 4140 of 4,368 Reviews

Glassdoor has 4,507 REI reviews submitted anonymously by REI employees. Read employee reviews and ratings on Glassdoor to decide if REI is right for you.