REI reviews

3.6

63% would recommend to a friend

(4,368 total reviews)
avatar

Mary Beth Laughton

35% approve of CEO

34% positive business outlook

REI has an employee rating of 3.6 out of 5 stars, based on 4,368 company reviews on Glassdoor which indicates that most employees have a good working experience there. The REI employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

4K reviews
4.0
Feb 10, 2013

Could be better

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Employee discounts, flexibility, fun work environment

Cons

Below average pay for a specialty retailer, policy inconsistencies from store management, lack of accountability and poor technological infrastructure

4.0
Feb 6, 2013

Sales Specialist

Recommend
CEO approval
Business Outlook

Pros

The discounts on products are phenomenal. The company values are awesome. The camaraderie is great-everyone is more than willing to help out their teammates. The product quality is very good and the training and training resources leave little room for inadequacy. They are very accommodating with availability=work/life balance.

Cons

The pay rate is a bit low. The product discounts make up for the low pay, but that does not pay bills! It is also sometimes hard to get enough hours to make the paycheck work. When trying to promote, it seems that people who aren't willing to relocate are somewhat penalized.

4.0
Jan 24, 2013
Recommend
CEO approval
Business Outlook

Pros

I loved working at REI. It was a perfect part-time job to get me through college. REI emphasizes a good work/life balance. Scheduling is very flexible with sick and vacation pay for employees who meet certain criteria. Discounts are fantastic. The Eugene store had a fire that put REI out of commission for a couple of months. REI was amazing and supportive - they continued to provide paychecks based on employee rolling averages.

Cons

Pressure to sell memberships was frustrating at times. Most of the things I disliked about working at REI were not specific to REI as a company, but retail in general. Scheduling was irregular at times, but that was fine as a student.

Viewing 4150 - 4152 of 4,368 Reviews

Glassdoor has 4,507 REI reviews submitted anonymously by REI employees. Read employee reviews and ratings on Glassdoor to decide if REI is right for you.