REI reviews

3.6

64% would recommend to a friend

(4,365 total reviews)
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Mary Beth Laughton

38% approve of CEO

34% positive business outlook

REI has an employee rating of 3.6 out of 5 stars, based on 4,365 company reviews on Glassdoor which indicates that most employees have a good working experience there. The REI employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

4K reviews
4.0
Oct 25, 2012
Recommend
CEO approval
Business Outlook

Pros

For me, REI was a great transition job. It gave me flexibility in my schedule, giving me time to plan the next step in my career. The pay was sightly better than most retail jobs and the work environment is very positive. The shoppers tend to be well informed and the interactions all tend to be positive. They also have a good discount purchase program for the employees.

Cons

The flip side the schedule is that it changes every week. Days, then nights and always some part of a weekend. I didn't like having my personal time change every week. The is the stress placed on meeting goals for memberships sold - it's not that hard, but still a an issue when you don't meet your goal. It can also cause a problem when another employee feels that you scooped a shopper that they thought they had sold a membership to. They also employ the mystery shopper score system - so be prepared to be judged on your performance.

4.0
Oct 22, 2012

Operations Manager

Recommend
CEO approval
Business Outlook

Pros

Wonderful culture and great employees

Cons

Work/Life Balance is dependent upon the department in which you work. Varies greatly.

5.0
Oct 16, 2012
Recommend
CEO approval
Business Outlook

Pros

Management maintains, and takes pride in, a very collaborative and supportive culture. Salespeople are not pressured to make sales. Instead, they are encouraged to sell to customers only what they will need, maintaining a long-term reputation of honesty and professionalism.

Cons

Some of the clientele can be bossy or like to show of their knowledge, but this is not too frequent.

Viewing 4186 - 4188 of 4,365 Reviews

Glassdoor has 4,503 REI reviews submitted anonymously by REI employees. Read employee reviews and ratings on Glassdoor to decide if REI is right for you.