Is REI a good company to work for?

REI has an overall rating of 3.6 out of 5, based on over 4,503 reviews left anonymously by employees. This rating has been stable over the past 12 months. 64% of employees would recommend working at REI to a friend and 34% have a positive outlook for the business. The best reviews about REI have been left by employees working as Store Sales Specialist , Retail Specialist and Frontline Staff .

Does REI pay their employees well?

According to anonymously submitted Glassdoor reviews, REI employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at REI. This rating has been stable over the past 12 months.

How satisfied are employees working at REI?

64% of REI employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated REI 3.8 out of 5 for work life balance, 3.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at REI?

Sales Associate (636) , Sales Specialist (459) , Retail Sales Associate (327) , Retail Sales Specialist (179) , Sales Lead (151) , Customer Service Specialist (109) , Customer Service Representative (103) , Cashier (49) , Sales Associate/Cashier (37) , Retail Sales Manager (35) , Customer Service (31) , Warehouse Associate (31) , Sales (30) , Sales Representative (29) , Frontline Cashier (27)

What are the pros of working at REI according to real employee reviews?

"Great for people that enjoy the outdoors particularly if you are looking for deep discounts on outdoor product for yourself." ((in 470 reviews)); "Coworkers are great and the general technical acumen is high." ((in 351 reviews)); "Benefits including 401k and health insurance are great after you work for them for one year." ((in 333 reviews)); "REI has a great culture for those who are or want to be involved with the outdoors." ((in 197 reviews)); "Great work life balance is great." ((in 130 reviews))

What are the cons of working at REI according to real employee reviews?

"Low pay and even lower pay for those with over 20 years in the company." ((in 367 reviews)); "Bad management and not much growth" ((in 258 reviews)); "Some managers don't appreciate hard work and favor employees who make them feel liked." ((in 115 reviews)); "Long hours and difficult to have a consistent schedule" ((in 102 reviews)); "Senior Leadership has low awareness of the challenges of getting work done and dismisses the feedback from employees." ((in 61 reviews))

What are employees saying about REI layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about REI layoffs and their outlook for job security at REI in 2026.

What are the top reviewed REI locations?

Seattle , Kent , Sumner , Denver , New York , San Diego , Portland , Atlanta , Austin , San Francisco , Chicago , Boston , Berkeley , Bellevue , Houston , Tustin , Boulder , Issaquah , Los Angeles , Goodyear , Salt Lake City , Framingham , Washington , Columbus , Bloomington , Dallas , San Antonio , Bedford , Phoenix , San Carlos

REI reviews

3.6

64% would recommend to a friend

(4,365 total reviews)

Mary Beth Laughton

38% approve of CEO

34% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.8

Culture & values

3.8

Work/Life balance

3.5

Compensation and benefits

3.0

Senior management

2.9

Career opportunities

REI has an employee rating of 3.6 out of 5 stars, based on 4,365 company reviews on Glassdoor which indicates that most employees have a good working experience there. The REI employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

4K reviews

4.0

Sep 16, 2012

Amazing company to work for...

Program/product manager

Recommend

CEO approval

Business Outlook

Pros

They really "walk the walk" when it comes to work-life balance. Employees take this seriously and (in my department, anyway) no one is looking over your shoulder counting your hours/minutes - as long as you're getting the job done, you can be pretty flexible.

Cons

Salary is a little low for comparable positions, but for me the company culture, values, and quality of life more than make up for it.

4.0

Sep 16, 2012

A work in progress

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The Pro Deals on awesome gear Great Health Benefits for all levels Working with other outdoor enthusiasts They do listen to suggestions

Cons

Some long term managers are ensconced in their positions and slow down real change There is a grievance bottle-neck at the Store Manager level Erratic shift schedules Schedules only published seven days in advance

5.0

Sep 14, 2012

A co-op that is invested in the success of the individual.

Retail sales specialist

Recommend

CEO approval

Business Outlook

Pros

This is the first job I've had where there is no "office drama". I enjoy being around everyone I work with and don't feel like my job is an obligation. The management team works hard to help each employee attain their goals within the company and helps to promote a healthy work-life balance by approving time-off requests without batting an eye. Also, the benefits - even for temporary hires - are great! REI really cares about its employees, and I don't think that is something that can be said about most companies.

Cons

It would be nice to have regular hours and higher pay, but this is a part-time retail position, so for the other benefits listed, I can't complain much.

Viewing 4195 - 4197 of 4,365 Reviews

Jobs at REI

Fulfillment Warehouse Associate Full Time - 5th Shift (Fri - Mon 3pm - 130am)

Fulfillment Warehouse Associate Full Time - 1st Shift (Mon-Thurs 4am-230pm)

Receiving Associate Full Time - 1st Shift (Mon-Thurs 4am-230pm)

Fulfillment Warehouse Associate Full Time - 2nd Shift (Mon-Thurs 3pm -130am)

Receiving Associate Full Time - 2nd Shift (Mon-Thurs 3pm-130am)

REI

REI reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Amazing company to work for...

A work in progress

A co-op that is invested in the success of the individual.

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