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      REI

      Engaged Employer

      REI reviews

      3.6

      64% would recommend to a friend

      (4,364 total reviews)
      avatar

      Mary Beth Laughton

      38% approve of CEO

      34% positive business outlook

      Ratings by demographic groups

      REI has an employee rating of 3.6 out of 5 stars, based on 4,364 company reviews on Glassdoor which indicates that most employees have a good working experience there. The REI employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Reviews by job title

      4K reviews
      5.0
      May 29, 2012

      Frontline (cashier)

      Front line
      Recommend
      CEO approval
      Business Outlook

      Pros

      You get the opportunity to move around to different stores as a green vest. You get health care, awesome deals on gear, meet people who enjoy the out doors, and get to learn new activities with co-workers. Stealing to not tolerated at all as an employee. Many of the people I work with are fantastic, they are really helpful when it comes to trying new things in the outdoor.s Great knowledge base among the the staff. Co-workers want to go out with each other and do things. They help you feel comfortable with what your doing for the first time. If you don't understand something they will help you out.

      Cons

      It takes a while for people to get fired who should be. Like every retail job you get great customers but man when you get the jerk ones, you really do get them (doesn't happen to often Like one every 6-11 months). Only FULL time people are management.

      4.0
      May 23, 2012

      Great people and great atmosphere.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Easy to get along with coworkers due to similar interests. Never feel pressured to deceive customer for a sale. Great employee discounts.

      Cons

      You have got to know your stuff, though this shouldn't be a problem if you enjoy the subject.

      4.0
      May 22, 2012

      Great for part timers

      Cashier and sales specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Generous discount except for sale items, great benefits after accruing 1500 hours with the company IF you can maintain a rolling avg of 20 hours/week. Staff is fun to work with and really know their stuff. Managers NEVER expect you to work off the clock and do their best to give you requested days/times off. You get to sell high quality product that the company backs with a 100% satisfaction guarantee. Except for memberships, there is no sales quota for sales staff, so there is NO stress over trying to upsell customers. Starting pay is above minimum wage. Although REI is definitely run as a corporation, they do their best to de-emphasize it. REI has its "cons" but its WAY better than working at WalMart or Target or some other big Sports/Outdoor chain store.

      Cons

      High turnover and seasonal sales means constant hiring of new staff -- there are more staff than business can support during the slow times so weekly hours vary--could be as low as 10-12 hrs/wk for weeks at a time with some 3.5 hour shifts. 8 hour shifts are RARE, about one per week, unless there is a sale. Most shifts are either 4 hours or 6.75 hours, but you don't necessarily get 5 days of work. Schedules are done only 8 days in advance, but the managers DO try to work within your availability. LOTS of emphasis on selling memberships--your raise is based on it. LOTS of emphasis on getting member email info--your raise is based on it. Managers are not very visible on the floor--they seem to spend their time in the back office watching YOU work via the security cameras. Managers are COMPLETELY unaware that the staff ALL think they are lazy. Not good for morale. Display of merchandise is surprisingly boring--visual guy and managers have to stick to a plan from corporate.

      Viewing 4222 - 4224 of 4,364 Reviews
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      Glassdoor has 4,502 REI reviews submitted anonymously by REI employees. Read employee reviews and ratings on Glassdoor to decide if REI is right for you.