REI reviews

3.6

63% would recommend to a friend

(4,371 total reviews)
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Mary Beth Laughton

38% approve of CEO

34% positive business outlook

REI has an employee rating of 3.6 out of 5 stars, based on 4,371 company reviews on Glassdoor which indicates that most employees have a good working experience there. The REI employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

4K reviews
3.0
Aug 10, 2016
Recommend
CEO approval
Business Outlook

Pros

Company has a strong vision and core values.

Cons

Accounting transaction teams are run very disjointed. Company has expanded online retail presence but lacks the infrastructure and support to run an efficient department.

4.0
Aug 1, 2016
Recommend
CEO approval
Business Outlook

Pros

Working at REI was a great part time job - I got to talk to customers about their upcoming adventures and use my knowledge and experience to outfit them. It's nice that so many REI employees have a genuine interest in outdoor activities, and all have a sincere interest in giving great customer service. Pro deals and discounts are a great perk.

Cons

Having worked under 3 different store managers, the management style is different for each. One was excellent and really empowered employees to make the store awesome. One was more hands-off, but still fine. But the final manager I worked for didn't seem to put much effort into scheduling to make employees happy. Also, while I was not seeking to advance in the company, I had some coworkers who were passed up for advancement who I think would be excellent supervisors - again this likely has more to do with each individual store's leadership, and not company-wide policy. As a part time employee, compensation wasn't great, but it's a retail job. The pro deals and discounts make up for it if you're into outdoor activities.

Viewing 421 - 423 of 4,371 Reviews

Glassdoor has 4,510 REI reviews submitted anonymously by REI employees. Read employee reviews and ratings on Glassdoor to decide if REI is right for you.