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      REI

      Engaged Employer

      REI reviews

      3.6

      64% would recommend to a friend

      (4,359 total reviews)
      avatar

      Mary Beth Laughton

      38% approve of CEO

      34% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.8

      Culture & values

      3.8

      Work/Life balance

      3.5

      Compensation and benefits

      3.0

      Senior management

      2.9

      Career opportunities

      REI has an employee rating of 3.6 out of 5 stars, based on 4,359 company reviews on Glassdoor which indicates that most employees have a good working experience there. The REI employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      4K reviews
      5.0
      Jan 27, 2012

      Perfect for students

      Sales specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      The benefits are great. It's easy to change your work availability. They will give you time off when you ask for it. The other employees are nice people that are fun to work with.

      Cons

      There aren't too many. You have to work either an opening or a closing shift one day a week. There is a lot of pressure to sell memberships. You usually have to work holidays.

      5.0
      Jan 25, 2012

      REI Rocks!

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Work life Balance: I work 40-45 hours a week tops -Great customers and customer focus -Autonomy when you are good at your job -Awesome people to work with -really really fun to work at REI...love my job. -Decent money when you are at management level -incredibly community focused and philanthropic -We have the best CEO ever: Sally Jewell

      Cons

      -In retail you usually have to relocate to move your career forward -Company is a little risk adverse as a whole -accountability for poor performance is tolerated too long -HQ seems a bit elitist, especially merchandising dpt.

      4.0
      Jan 18, 2012

      Great work environment

      Sales specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      -The best thing about working at REI is the environment and the people. Most customers are very laid back and just need a listening ear to figure out what would suit them best. -People rarely have complaints, and with the company's consumer friendly policies, there usually is a solution that will make them more than happy. -Many people keep the job for the different perks of working here rather than the pay. -Also, supervisors are very understanding about scheduling.

      Cons

      -Sometimes it is a bit disorganized. -Some managers don't seem terribly competent. -At times, it feels like you are doing the same task over and over many different ways because no one has the right answer.

      Viewing 4240 - 4242 of 4,359 Reviews
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      Glassdoor has 4,497 REI reviews submitted anonymously by REI employees. Read employee reviews and ratings on Glassdoor to decide if REI is right for you.