REI reviews

3.6

64% would recommend to a friend

(4,359 total reviews)
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Mary Beth Laughton

38% approve of CEO

34% positive business outlook

REI has an employee rating of 3.6 out of 5 stars, based on 4,359 company reviews on Glassdoor which indicates that most employees have a good working experience there. The REI employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

4K reviews
3.0
Jun 7, 2011
Recommend
CEO approval
Business Outlook

Pros

Good deals on outdoor gear, relaxed uniform, worked with nice outdoor oriented people

Cons

Advancement is very hard and depends completely on the opinion of your direct supervisor, you can't even apply for a higher position without you direct supervisor's endorsement. You must meet a membership quota, selling them at $20 a piece. Your job and any possible raise depends on it. Memberships account for over half of your job performance score. Your customer service abilities and product knowledge are completely secondary.

4.0
Jun 7, 2011

Enjoyable (but dead-end) job

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Flexible work schedule - Great co-workers and members (for the most part) - Most managers are authentic and easy to get along with - Good health benefits (though not as good as they were a few years ago) - Great deals on gear and clothing - Company is "greener" and more community-minded than most (though maybe not as much as they claim to be) - Paid sabbatical after 15 years

Cons

- Salary far below industry standards - Few opportunities for promotion, especially outside of retail management - Stores are chronically understaffed - Seems to be straying from the "cooperative" ideals more each year

4.0
May 25, 2011
Recommend
CEO approval
Business Outlook

Pros

For people who love outdoor activities, working at REI is like working in your favorite toy store. Employees are treated like they're assets not a dispensable/ replaceable person. The perks is also one of the plus for working at REI.

Cons

Like any retail jobs, drawbacks come from having to deal with unreasonable customers and limited professional development. However, for a college student looking for a part-time job, the drawbacks are manageable compared to the perks that you receive.

Viewing 4279 - 4281 of 4,359 Reviews

Glassdoor has 4,497 REI reviews submitted anonymously by REI employees. Read employee reviews and ratings on Glassdoor to decide if REI is right for you.