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      REI

      Engaged Employer

      REI reviews

      3.6

      64% would recommend to a friend

      (4,361 total reviews)
      avatar

      Mary Beth Laughton

      39% approve of CEO

      35% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.9

      Work/Life balance

      3.8

      Culture & values

      3.5

      Compensation and benefits

      3.0

      Senior management

      2.9

      Career opportunities

      REI has an employee rating of 3.6 out of 5 stars, based on 4,361 company reviews on Glassdoor which indicates that most employees have a good working experience there. The REI employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      4K reviews
      5.0
      Oct 24, 2010

      Great enviornnment!

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benifits packages, awesome discount and a very positive work environment. I do not work in a retail location so I cannot speak of those. However the Direct Sales call center is a great place to work and be!

      Cons

      Can be very crowded on the inside. And I've encountered people who have had problems with promotions and supervisors. I am not one of those.

      3.0
      Oct 19, 2010

      Great environment depending upon the management in place

      Sales specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great prodeals on gear. I got a $575 North Face hard shell for $95 through a special North Face was offering to REI employees. Work-life balance - they are great about giving time off, as long as you give enough notice (3 weeks). Otherwise, it is up to you to find your replacement. I've had some managers who have been really great, and some, not so much. It all depends on the managers who are at your location.

      Cons

      They promote management that doesn't always have the skills to communicate effectively, whih in turn can negatively effect the whole store. The pay is low compared to retail industry standards. It really is only a place you want to work for discounts and spending money. They only hire part-time. Hours can be incredibly difficult to come by during the slower times of the year. Too much focus on membership sales. People who sell a lot of memberships but know little about gear get rewarded with hours.

      5.0
      Oct 15, 2010

      Best Place I have ever worked!

      Assistant store manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Membership is why everyone at REI is not working for a Big Company, it is why REI can take care of the staff and take it's time on making big changes." Like laying off staff, closing stores, cutting benefits" this is what other companies do because of business. Communication is high I was able to change company polices while being a part-sale staff. It is a company and being professional will pay off. I have also made friends for a life time and after 13 year of working for REI, I would go back in a minute if life allowed it!

      Cons

      I think the cons for many maybe they forget it is a job, first! I think people build it into a family and forget they are there to sell stuff. It is a job and you do need to promote the Memberships and sell product to keep your job. I'm pretty sure most jobs work this way, you provide a service based on a job description and when you preform this service at the expected level you get payed.

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      Glassdoor has 4,499 REI reviews submitted anonymously by REI employees. Read employee reviews and ratings on Glassdoor to decide if REI is right for you.