Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      REI

      Engaged Employer

      REI reviews

      3.6

      63% would recommend to a friend

      (4,370 total reviews)
      avatar

      Mary Beth Laughton

      38% approve of CEO

      34% positive business outlook

      Ratings by demographic groups

      REI has an employee rating of 3.6 out of 5 stars, based on 4,370 company reviews on Glassdoor which indicates that most employees have a good working experience there. The REI employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Reviews by job title

      4K reviews
      4.0
      Sep 5, 2012

      Hella awesome employees!

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Shared love of outdoors activities with most employees. Great deals on gear I use anyway. Awesome health care Benefits. Work life balance is great. they never schedule anyone over 35 hours per week. Co workers that are not fake or hyper aggressive. Active community outreach programs in local communities.

      Cons

      Pay well below standard living wage. Little room for advancement. Total membership sales determine total working hours to each floor staff. The computers are ancient relics. Terrible ventilation in the warehouses. Customers that abuse the system or employees.

      3.0
      May 18, 2012

      Lukewarm bathwater... not what I'd expected.

      Sales specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      For a large store I got the feeling the employees were great team players who shares a common vision - inspire others to get outside! I was shocked that I'm the most experienced "outdoorsman" in the store. Hey, it feels great...

      Cons

      Managers have to lie to corporate (to keep their jobs) and hide the real downside of working in a department environment. Why? I think they are afraid if losing their jobs. Personally, I'm already sooooo tired of not being able to leave my department and feel like I'm constantly forced to fit into a corporate machine without any soul or personality. REI is a great mega-machine I have to admit.

      5.0
      Oct 21, 2011

      Amazing!

      Customer service specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      REI was an amazing place to work. I definitely felt at home there. I have a BS though and found a higher paying job or I would have loved to stay. Seriously best retail job you could ever find! Fun interview process and great people. My interview was a group interview - don't worry about being a super outdoor enthusiast - just be yourself and appreciate the world we have around us. Warning - STRONG customer service skills are important!!

      Cons

      Customers return everything and sometimes you want to kill them :p

      Viewing 469 - 471 of 4,370 Reviews
      Related searches: REI jobs | REI salaries | REI benefits | REI interviews | REI conversations
      ReviewsREI reviews

      Glassdoor has 4,509 REI reviews submitted anonymously by REI employees. Read employee reviews and ratings on Glassdoor to decide if REI is right for you.