REI reviews

3.6

63% would recommend to a friend

(4,371 total reviews)
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Mary Beth Laughton

38% approve of CEO

34% positive business outlook

REI has an employee rating of 3.6 out of 5 stars, based on 4,371 company reviews on Glassdoor which indicates that most employees have a good working experience there. The REI employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

4K reviews
2.0
Mar 29, 2025
Recommend
CEO approval
Business Outlook

Pros

Employee Discount and old time employees that did actually have a lot of knowledge

Cons

Literally everything else The pay was abissmal, the management was so inconceivably unfit for the job, and the push for membership and credit cards was gross.

2.0
Mar 19, 2025

Toxic Management

Recommend
CEO approval
Business Outlook

Pros

Potentially good benefits if you work enough hours. Scheduling options.

Cons

A workplace environment that is toxic and fosters a culture of distrust, where managers focus on catching and accusing employees of doing something wrong, and coworkers are encouraged to report on each other over petty grievances. These tactics create an atmosphere that is discouraging, uncomfortable, and counterproductive to morale and employee well being. It borders on harassment. They neither value nor respect the employees. Raises are minimal.

2.0
Feb 26, 2025
Recommend
CEO approval
Business Outlook

Pros

Great people, good values, good perks, flexible

Cons

Pay for people in merchandising and planning/replen has been stagnant for the last 5 years. Through the pandemic, retail salaries went up and HQ salaries got cut. Our leadership has taken every opportunity to explain why salaries won’t be going up to match the increase in cost of living and never once taken the opportunity to address the concerns of the team around pay. We are losing good people ALL the time, I cannot recommend REI as place to work if competitive pay is a priority for you.

Viewing 484 - 486 of 4,371 Reviews

Glassdoor has 4,510 REI reviews submitted anonymously by REI employees. Read employee reviews and ratings on Glassdoor to decide if REI is right for you.