REI reviews

3.6

63% would recommend to a friend

(4,371 total reviews)
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Mary Beth Laughton

38% approve of CEO

34% positive business outlook

REI has an employee rating of 3.6 out of 5 stars, based on 4,371 company reviews on Glassdoor which indicates that most employees have a good working experience there. The REI employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

4K reviews
5.0
Sep 7, 2024
Recommend
CEO approval
Business Outlook

Pros

I genuinely enjoyed my time working here, the people who work here are truly lovely. It was my best experience in retail by far.

Cons

The sales were overwhelming and understaffed, though they promised it would be temporary. I didn't stay long enough to know if that was true.

5.0
Sep 7, 2024

I absolutely loved working here

Recommend
CEO approval
Business Outlook

Pros

Great atmosphere, great customers, great discount and perks! Better pay and treatment than most retail

Cons

Hard to get time off especially during holidays as any retail spot

2.0
Sep 7, 2024
Recommend
CEO approval
Business Outlook

Pros

The pro deals are decent

Cons

- you'll be explicitly told not to expect to make a living wage - homeless coworkers begging for more hours - constant pressure to sell memberships (but no compensation for meeting or exceeding sales goals) - Healthcare and hours will be revoked if you don't hit your membership numbers - advancement will be promised for completing projects/hitting goals, but never materialize/always just one project away - your hours will be cut to almost zero if you give any notice (do not give notice if you need those last two weeks of pay) - racial profiling and sexual harassment by staff will not be addressed by management

Viewing 526 - 528 of 4,371 Reviews

Glassdoor has 4,510 REI reviews submitted anonymously by REI employees. Read employee reviews and ratings on Glassdoor to decide if REI is right for you.