REI reviews

3.6

64% would recommend to a friend

(4,359 total reviews)
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Mary Beth Laughton

38% approve of CEO

34% positive business outlook

REI has an employee rating of 3.6 out of 5 stars, based on 4,359 company reviews on Glassdoor which indicates that most employees have a good working experience there. The REI employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

4K reviews
1.0
Jan 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Coworkers are always friendly and willing to lend a hand

Cons

They would rather hire someone with no experience whatsoever than move/train you in another department. Management will ALWAYS throw you under the bus and are incompetent (save for a select few). Base raises on how many sales you can get for memberships and constantly push for that rather than actually focusing on customer service. No growth opportunities

1.0
Jan 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Director and below really try to do what’s right

Cons

Terrible sr leadership that feel they need to be the smartest person in the room

Viewing 55 - 57 of 4,359 Reviews

Glassdoor has 4,497 REI reviews submitted anonymously by REI employees. Read employee reviews and ratings on Glassdoor to decide if REI is right for you.