REI reviews

3.6

63% would recommend to a friend

(4,370 total reviews)
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Mary Beth Laughton

38% approve of CEO

34% positive business outlook

REI has an employee rating of 3.6 out of 5 stars, based on 4,370 company reviews on Glassdoor which indicates that most employees have a good working experience there. The REI employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

4K reviews
1.0
Jul 27, 2024

Stay Away!!!

Recommend
CEO approval
Business Outlook

Pros

WFH is nice. Nobody expects you ever complete a project, because it isn’t cultural at REI to be innovative, driven, or hard charging. As long as you smile and use your pronouns, it’s an easy low 6 figures.

Cons

REI’s leadership is known to largely be incompetent. Most of them are sadly disrespected by the company; but insulated by the like minded yes-people they surround themselves with of common sentiment. They are driving the company into the dirt, and despite not having made a single cent in 3 or so years, somehow they continue to stay the course. Their lack of independent thinking, failures stemming from emotional feel-good decisions, and continuation of failed policies, are putting a critical strain on business, morale, and this brand.

3.0
Jul 27, 2024
Recommend
CEO approval
Business Outlook

Pros

Good benefits, prodeals, cool coworkers

Cons

Management issues, lack of accountability for employees that are reported for harassment

2.0
Jul 25, 2024

Falling Apart

Recommend
CEO approval
Business Outlook

Pros

• Work life balance + WFH • Pro deals (although it didn't make up for the lower pay)

Cons

• Thought this was a company that aligned with my values. Turns out it's just another company. • Low morale, low pay, low job security. REI hasn't been profitable in a few years and the solution(?!) is to open more stores, and lay off a large percentage (30-50%) of IT and outsource those jobs. Leadership is uninspiring. No pay raises this year (neither merit nor cost of living). More layoffs are likely coming. • Lack of IT direction. Projects often only ever get 3/4 finished and then management finds something else new and shiny to chase, while engineers are stuck supporting both new and old technology. "We go further together" is all talk - some engineers do whatever they want, including the exact opposite of what other teams or management have decided.

Viewing 577 - 579 of 4,370 Reviews

Glassdoor has 4,509 REI reviews submitted anonymously by REI employees. Read employee reviews and ratings on Glassdoor to decide if REI is right for you.