REI reviews

3.6

64% would recommend to a friend

(4,373 total reviews)
avatar

Mary Beth Laughton

38% approve of CEO

33% positive business outlook

REI has an employee rating of 3.6 out of 5 stars, based on 4,373 company reviews on Glassdoor which indicates that most employees have a good working experience there. The REI employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

4K reviews
3.0
Apr 26, 2021

Sell memberships

Recommend
CEO approval
Business Outlook

Pros

Decent pay, coworkers and management are likable, good company to work for as far as benefits, pro ,ect.

Cons

Forget getting to know your customers and what adventures they may be hearing up for, all the managers want to know is if they are a member. If they aren't a member you better get a slip with info into their hands. I feel like a pushy used car salesman and hate it. Also REI is very progressive, which can be good, but often feels like an overstep. I don't like mixing politics with work.

1.0
Mar 9, 2021
Recommend
CEO approval
Business Outlook

Pros

Flexible hours Nice benefits and deals

Cons

Management is terrible, makes you feel if you can’t sell memberships. Managers are mean and fake. Selling memberships is basically your job and you will be reminded of that 24/7.

2.0
Jan 28, 2021

Merch is an awful place

Recommend
CEO approval
Business Outlook

Pros

It's REI so you get great discounts

Cons

The Merch dept. is toxic. You're promoted on your ability to go with the flow and not rock the boat, even if the boat is sinking. If you point out that something might not work the way, or in the time frame a leader says you're considered to have a 'negative attitude'

Viewing 589 - 591 of 4,373 Reviews

Glassdoor has 4,512 REI reviews submitted anonymously by REI employees. Read employee reviews and ratings on Glassdoor to decide if REI is right for you.