Memberships are everything to this company. Sell them well, becomes a favorite, be average at selling them, mean less than dirt to them.
The pay is AWFUL especially if you are a tech. You have to know more technical stuff on top of everything everyone else knows in the store and you might be getting paid less than a cashier who knows nothing which is already not enough to begin with.
No seniority - A person starting yesterday who sells memberships better than a person who has worked here 15 years even with 0 knowledge can literally take all your hours.
No loyalty - Management is infamous for never backing up employees to customers. You will be thrown under the bus even if you did everything right.
Been asking to be trained in other areas of the store for 4 years now with 0 results. Camping sales lead asked for me to be personally trained in camping and was told no by management. So 0 opportunity for advancement.
Management is awful. In the four years i've worked here the management turn over rate is scary; 12 managers at my store alone in 4 years.
They will skimp hours everywhere they can to avoid paying you more. Example you have to work 25 hours on a holiday week to get holiday pay. They will purposely schedule everyone they can at 23 that week.
If you aren't full time, never rely on having benefits. You will definitely roll under the 20 hour minimum required to maintain getting them. So if you get braces or something for dental one year, you might end up paying for them fully the next because you dropped nuder and are no longer receiving dental.
They don't care about you at all. All they care about is selling memberships. You could be a 15 year veteran here, and if someone starts a week ago and sells more memberships, they will give you 10 hours a week and this new person who literally knows nothing about anything at the store, but sells memberships well 45 hours a week.
