REI reviews

3.6

64% would recommend to a friend

(4,373 total reviews)
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Mary Beth Laughton

38% approve of CEO

33% positive business outlook

REI has an employee rating of 3.6 out of 5 stars, based on 4,373 company reviews on Glassdoor which indicates that most employees have a good working experience there. The REI employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

4K reviews
1.0
May 15, 2024

0/10 Do Not Recommend

Recommend
CEO approval
Business Outlook

Pros

There are some really talented people who work at REI.

Cons

The continued lack of financial success and clear direction has completely diminished the credibility of executive leadership. There's no good reason to join or stay with REI - we had no raises this year, bonuses were paid out at around 25%, no significant career development resources or programs, etc. No incentive to stay except to "fuel our purpose." I can't pay my mortgage with purpose. In HR it's worse. Our CPO (her first CPO gig) has made a mess of the department. She has zero empathy or people skills and all she does is implement things she's done at other orgs. So you'll spend your best effort collecting data and making a solid recommendation, only to hear - no, we're just going to do this/do it this way all while preaching agile, human-centered design. Do what I say, not what I do. Honestly the leader level down isn't much better because they can't influence or argue with her.

4.0
May 15, 2024
Recommend
CEO approval
Business Outlook

Pros

Good community, nice customers, and a lot of flexibility with scheduling

Cons

Upper level leadership and store managers do not prioritize well-being of employees

Viewing 679 - 681 of 4,373 Reviews

Glassdoor has 4,512 REI reviews submitted anonymously by REI employees. Read employee reviews and ratings on Glassdoor to decide if REI is right for you.