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      REI

      Engaged Employer

      REI reviews

      3.6

      64% would recommend to a friend

      (4,359 total reviews)
      avatar

      Mary Beth Laughton

      38% approve of CEO

      34% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.8

      Culture & values

      3.8

      Work/Life balance

      3.5

      Compensation and benefits

      3.0

      Senior management

      2.9

      Career opportunities

      REI has an employee rating of 3.6 out of 5 stars, based on 4,359 company reviews on Glassdoor which indicates that most employees have a good working experience there. The REI employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      4K reviews
      3.0
      Feb 21, 2024

      Used to be a great place to work

      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      REI people are generally great people who want to collaborate and succeed. There are many hardworking and talented individuals who are keeping the company running.

      Cons

      Leadership often makes short-sighted decisions that stall growth. REI generally recruits people to join based on a lifestyle and relaxed way of working. As such, they generally pay below market rate and rely on burned-out individuals to be willing to accept lower pay.

      1.0
      Jan 31, 2024

      The Co-op is Dead

      Technical specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      It was good while it lasted. Store discount, and ability to order at a discount through most brands that REI carries. You pay for Health care, pay more for additional like dental. Good prices for life insurance etc.

      Cons

      Toxic work environment, union supporter witch hunts, harassment, insecure/inept leadership. The store manager is a "Numbers Guy" and the only number he is concerned with is Membership. With the most recent purge of REI employees it is becoming more and more apparent that more heirs that have little to no knowledge about the outdoors and the gear REI sells are being onboarded. Limited Growth potential.

      2.0
      Nov 14, 2023

      Great Co-Workers, dismal company

      Retail sales specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pro-Deal discounts are a huge plus, as well as the commuter benefit. I'll hand that to them. Most of the folks who work at REI are wonderful people who will quickly become like family.

      Cons

      They refuse to give reasonable hours. As a full time employee I'm still only scheduled 2 days a week average since August. I briefly got 4-5 days a week but that seems like it was more of a fluke than anything. Management seems like its out to get anyone who rocks the boat, and many of them have little to no knowledge of what their department actually looks like right now. The purported values of the company are also ENTIRELY fake. There is nothing done on the store level that exemplifies any of the supposed values that REI espouses.

      Viewing 76 - 78 of 4,359 Reviews
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      Glassdoor has 4,497 REI reviews submitted anonymously by REI employees. Read employee reviews and ratings on Glassdoor to decide if REI is right for you.