REI reviews

3.6

64% would recommend to a friend

(4,359 total reviews)
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Mary Beth Laughton

38% approve of CEO

34% positive business outlook

REI has an employee rating of 3.6 out of 5 stars, based on 4,359 company reviews on Glassdoor which indicates that most employees have a good working experience there. The REI employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

4K reviews
1.0
Dec 11, 2025

Avoid This Place

Recommend
CEO approval
Business Outlook

Pros

You get an employee discount.

Cons

Low pay, management out of touch with employees, management does not back you up when customers attack you, union busters, difficult to get time off, if you are full time you do not get 2 days off in a row. Computer system constantly has issues (outdated) which in turn creates constant frustration, late clock ins and causes metrics to be affective.

3.0
Dec 9, 2025

Mastercard

Recommend
CEO approval
Business Outlook

Pros

Great discounts, generally great people

Cons

Forced to hawk Mastercards/memberships in a way that is counter to the founding ethos of the company

Viewing 79 - 81 of 4,359 Reviews

Glassdoor has 4,497 REI reviews submitted anonymously by REI employees. Read employee reviews and ratings on Glassdoor to decide if REI is right for you.