REI reviews

3.6

64% would recommend to a friend

(4,365 total reviews)
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Mary Beth Laughton

38% approve of CEO

34% positive business outlook

REI has an employee rating of 3.6 out of 5 stars, based on 4,365 company reviews on Glassdoor which indicates that most employees have a good working experience there. The REI employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

4K reviews
1.0
Nov 13, 2015

Wouldn't recommend it

Recommend
CEO approval
Business Outlook

Pros

Great incentives, pretty good pay, pro deals are great

Cons

REI sells you a dream when they are first hiring. The dream is that this is a company where hard work pays off, we are not "car salesman" was the exact words that were used. However soon enough we discovered that car salesman is exactly what were expected to be. The membership is all that management cares about. They want you to go around the store hunting for new members and we have to sell it anyway possible. I was an employee at the store in Yonkers and while there is no incentive for selling memberships since that is "our job", we did get penalized for not selling them. The people who worked the hardest and were brilliant when it came to the outdoors got little to no hours while the lazy ones that managed to sell memberships and were on managements good side got all the hours. Management is lazy, immature and unaware of anything that goes on in the store and the HR department is horrible. They say that we can contact them and they will try to solve the issues but even after more than 5 employees contacted them about the same issue nothing was done. A lot of people at the Yonkers store quit right after taking the job because they quickly realize what they have gotten themselves into. I regret taking this job since it was just a waste of time. I wouldn't recommend it to anyone.

5.0
Jun 5, 2015
Recommend
CEO approval
Business Outlook

Pros

balanced, great products and discounts, able to have an impact to your work area. management is aware of resource limits. can usually work only 40 hours

Cons

chaotic. lots of turnover, limited accountability, hq is isolated. turnover and very lean environment makes it difficult to deliver

1.0
May 17, 2015

Co-op to Corporate

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Discounts, some flexibility in schedule

Cons

Management is never on the floor working with employees; they use you and mgmt doesnt seem to appreciate your efforts; its a lot of work and they expect you to over achieve for little pay

Viewing 124 - 126 of 4,365 Reviews

Glassdoor has 4,503 REI reviews submitted anonymously by REI employees. Read employee reviews and ratings on Glassdoor to decide if REI is right for you.