REI reviews

3.6

64% would recommend to a friend

(4,361 total reviews)
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Mary Beth Laughton

39% approve of CEO

35% positive business outlook

REI has an employee rating of 3.6 out of 5 stars, based on 4,361 company reviews on Glassdoor which indicates that most employees have a good working experience there. The REI employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

4K reviews
2.0
Mar 16, 2016

Ask about turnover rates at HQ

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Not a lot of pros. Everyone is overworked.

Cons

REI used to be a good place to work. But the work / life balance they promise at HQ has disappeared and it's only getting worse. The turnover rates are higher than they've been in years. If you're interviewing for a role at HQ, ask about turnover rates for your division and team and how things are different now than they were a couple of years ago. I used to love working here. It's also very hard to move up once you're at HQ, the career opportunities are much more limited.

1.0
May 6, 2014

Disturbing change in culture and values

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

pro deals on equipment, decent benefits

Cons

Store employees are treated like dirt unless you are a store manager-Headquarters is cut throat and downright viscous with everyone out for themselves. Upper management is disconnected, middle management is either incompetent old guard who are only there only due to how long they've been with the company, or were imported from somewhere else and they are not in touch with the culture and core values this company claims to uphold. Way behind the curve on technology, attempts to upgrade technology are stupidly expensive, drawn out and grossly mismanaged. Company espouses values while behaving in an entirely different manner. Store hours are cut to bare bones, HQ departments do not have enough staff to do the work, while "fat cat" "Executive Vice Presidents" are promoted and given larger and larger salaries. Cruelly executed layoffs, random dissolution of departments, decreased work life balance and an increasing disrespect for employees lower morale. This is no warm fuzzy co-op, it is a cutthroat corporation (upper management brags about being the "800 pound gorilla" in the market) caring only about profit and executive bonuses.

1.0
Jul 8, 2024
Recommend
CEO approval
Business Outlook

Pros

They promoted me across departments and out of retail

Cons

- I was underpaid compared to my direct peers by 25% - During my four years at HQ, there were three separate sets of layoffs - Career advancement is given incredible lip service, but you have to chase it all yourself - Management has no vision or consistency

Viewing 13 - 15 of 4,361 Reviews

Glassdoor has 4,499 REI reviews submitted anonymously by REI employees. Read employee reviews and ratings on Glassdoor to decide if REI is right for you.