REI reviews

3.6

64% would recommend to a friend

(4,365 total reviews)
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Mary Beth Laughton

38% approve of CEO

34% positive business outlook

REI has an employee rating of 3.6 out of 5 stars, based on 4,365 company reviews on Glassdoor which indicates that most employees have a good working experience there. The REI employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

4K reviews
2.0
Aug 12, 2025

Company in Trouble

Recommend
CEO approval
Business Outlook

Pros

No accountability or expectation to complete anything, so long as you have "SMART Goals" input into HR's system.

Cons

-Zero leadership -Homogenous - zero diversity of thought, which has led to no innovation or ability to question direction or processes. -Nothing ever gets done - the company is YEARS behind the competition. -The company has not made a net profit since 2022. -Absolutely no career mobility or opportunities. -Low pay, does not meet inflation - they rely on their no-accountability work policy and remote life to keep seats filled. -Company talks a big diversity game, but there is no diversity of thought, which isn't conducive to a successful business. -You can find better compensation and a healthy work life balance outside of this failing company.

3.0
Aug 12, 2025
Recommend
CEO approval
Business Outlook

Pros

great coworkers, family vibe and ability to gain knowledge on specialized gear

Cons

low pay, rude customers, & not enough hours. pretty typical retail job

Viewing 154 - 156 of 4,365 Reviews

Glassdoor has 4,503 REI reviews submitted anonymously by REI employees. Read employee reviews and ratings on Glassdoor to decide if REI is right for you.