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      REI

      Engaged Employer

      REI reviews

      3.6

      63% would recommend to a friend

      (4,368 total reviews)
      avatar

      Mary Beth Laughton

      35% approve of CEO

      34% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.8

      Culture & values

      3.8

      Work/Life balance

      3.5

      Compensation and benefits

      3.0

      Senior management

      2.9

      Career opportunities

      REI has an employee rating of 3.6 out of 5 stars, based on 4,368 company reviews on Glassdoor which indicates that most employees have a good working experience there. The REI employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      4K reviews
      2.0
      Apr 7, 2015

      Slow, dysfunctional at many levels.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great gear deals, nice people for the most part, and a good lifestyle connection for those who love the outdoors.

      Cons

      culture is highly resistant to any type of change, makes decisions at a glacial pace, and lacks empowerment. If your goal is to take it easy and coast, rei is great. If you have any drive or ambition, look elsewhere. Folks are aware of the dysfunction across depts but shurg it off

      3.0
      Apr 3, 2015

      REI's sharp decline in rankings on Fortune 100's Best Companies to Work For from #13 to bottom half reflects bad changes

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work-life balance remains good, and REI recently implemented YAY Days where you actually get paid 1 day per 6 months to recreate in the great outdoors.

      Cons

      Excessive amounts of intrusive micromanagement of front line customer service in REI's call center. Also, REI management declared that they were cancelling the 2014 bonuses even after the company grew 7% in REI evenues in 2013. This resulted in a lot of angry REI employees providing feedback that we had helped REI grow strongly in a highly competitive environment. REI management later backtracked and reinstated the employee bonuses. But the damage was done to morale, and while REI had ranked around #13 in Fortune's 100 Best Companies to Work For in 2013, our ranking plunged to the 60s (out of 100) in 2014.

      Viewing 295 - 297 of 4,368 Reviews
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      Glassdoor has 4,507 REI reviews submitted anonymously by REI employees. Read employee reviews and ratings on Glassdoor to decide if REI is right for you.