Is REI a good company to work for as a Store Operations?

Store Operations professionals working at REI have rated their employer with 4.3 out of 5 stars in 35 Glassdoor reviews. This is a higher than average score with the overall rating of REI employees being 3.6 out of 5 stars. Search open Store Operations Jobs at REI now and start preparing for your job interview by browsing frequently asked Store Operations interview questions at REI .

Does REI pay Store Operations employees well?

Store Operations professionals rate their compensation and benefits at REI with 4.6 out of 5 stars based on 35 anonymously submitted employee reviews. This is 27.2% better than the company average rating for salary and benefits. Find out more about Store Operations salaries at REI.

How happy are Store Operations professionals working at REI?

85% of Store Operations employees at REI would recommend their employer to a friend. This rating has increased by 9% in the past 12 months. Store Operations professionals have also rated REI with a 4.0 rating for work-life-balance, 3.8 rating for diversity and inclusion, 4.3 rating for culture and values and 4.4 rating for career opportunities.

What are the top reviewed jobs at REI?

Sales Associate (637) , Sales Specialist (464) , Retail Sales Associate (327) , Retail Sales Specialist (179) , Sales Lead (151) , Customer Service Specialist (109) , Customer Service Representative (103) , Cashier (49) , Sales Associate/Cashier (38) , Retail Sales Manager (35) , Customer Service (31) , Warehouse Associate (31) , Sales (30) , Sales Representative (29) , Frontline Cashier (27)

What are the pros of working at REI according to real employee reviews?

"Great for people that enjoy the outdoors particularly if you are looking for deep discounts on outdoor product for yourself." ((in 476 reviews)); "Coworkers are great and the general technical acumen is high." ((in 362 reviews)); "Great benefits and the stewards ship the co" ((in 330 reviews)); "REI has a great culture for those who are or want to be involved with the outdoors." ((in 194 reviews)); "Great work life balance is great." ((in 139 reviews))

What are the cons of working at REI according to real employee reviews?

"Low pay and even lower pay for those with over 20 years in the company." ((in 362 reviews)); "Bad management and not much growth" ((in 261 reviews)); "Some managers don't appreciate hard work and favor employees who make them feel liked." ((in 115 reviews)); "Long hours and difficult to have a consistent schedule" ((in 101 reviews)); "They allow senior leadership to retaliate against individual contributors and HR allows them to do it." ((in 60 reviews))

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REI

REI Store Operations reviews

4.3

85% would recommend to a friend

(35 total reviews)

Mary Beth Laughton

Not enough data to show CEO approval

30% positive business outlook

Ratings by category

4.6

Compensation and benefits

4.4

Career opportunities

4.3

Culture & values

4.0

Work/Life balance

3.8

Diversity & inclusion

3.1

Senior management

Store Operations employees have rated REI with 4.3 out of 5 stars, based on 35 company reviews on Glassdoor. This indicates that most Store Operations professionals have an excellent working experience there. REI is rated 22% above average by Store Operations professionals compared to other employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

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Reviews by job title

35 reviews

5.0

Aug 12, 2021

Great Place to Work!

Retail store manager

Recommend

CEO approval

Business Outlook

Pros

Great Benefits! Awesome work life balance. Company truly cares for it's employees.

Cons

Company direction is usually very specific, as a Co-op the people should decide but for the post part senior leadership decides.

5.0

Dec 26, 2020

Awesome Place to Work

Retail store manager

Recommend

CEO approval

Business Outlook

Pros

Great benefit. Takes care of employees. Great customers. Great pay. Good opportunity to advance.

Cons

Only con, it’s retail, so working nights, weekends, holidays.

5.0

May 18, 2020

Looking for a great career?

Store manager

Recommend

CEO approval

Business Outlook

Pros

The people - both employees and customers make this company awesome. Innovation is sought from and valued from all employees.

Cons

Growing with company is easier for those with option to move outside of area.

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