The management is not knowledgeable in the areas of the employees that they supervise. They under utilize then complain you are not productive. Not allowed to take initiative to find work to fill your time either because they see this as going over your manager's head and involving yourself in things you have no business being involved in. Task directions are vague and use a lot of fluff. When you try to cut through the BS to figure out what you are really being asked to do they act like you are incompetent. They say they are diverse but they are not. You better be from India to be successful and given a chance here. I have been a senior leadership position in my past positions but was criticized for making recommendations here after two months because I am too new. Anything that you point out that they could do better just makes them defensive and you get criticized for not appreciating the REI Way and organization and culture (which they think is so unique and wonderful). Do not dare bring past experiences or lessons learned or best practices here. They don't want to hear it because they think they are unique. They rather rebuild the wheel. The President is wonderful but about to retire. Unfortunately, his VP do not display his values and walk all over him. I tried escalating an issue with my supervisor and failed horribly. I talked directly to my manager and then tried going to the next level manager. He didn't even listen to me and then told my manager I complained so I got screamed at the next day. So I went to HR. They supposedly did an "official investigation" but despite all the written documentation I provided through emails and lync conversations, nothing came from it. They left it to the higher manager to determine what to do and he decided to change nothing. They would not allow me to work with anyone instead of or in addition to who I already work with therefore giving me no chance to get feedback from anyone else. The manager and HR met with me and only provided a written list of personal character attacks on me. When I begged to please read my documentation the only response I received was a criticism of my meeting note format (which by the way was the company template). I was told that taking meeting notes makes it appear as if I am trying to prepare a case against them....maybe I should. So be productive but don't ask for work, repeat tasking to ensure you are on the same page with your manager but don't take notes. And do not dare report anything to anyone about one of the loyal employees in the click. Everyone I know working on this contract has left the office at least twice in tears. I attempted to just clarify a company policy that was told to us by HR during orientation which my supervisor stated differently when I attempted to use the policy and was criticized for not respecting my supervisor and trusting their instruction. However, turns out my supervisor was wrong and my clarification allowed me to be able to take leave I otherwise would not have been able to. But I have been directed that going forward I am expected to blindly follow my supervisors instruction ... no thinking for yourself or discussion allowed here. This click runs the show and no one dares to question them or go against them ... not any employee, not HR, not even the President.
I was told that I did not quality for a position and therefore accepted a lower salary for supposedly a lower position. However, when I got here I was given the position that I did not quality for and more to do. When I questioned this being a lower position, I was told that it was never intended to be a lower position. I am supposedly in this position temporarily because of an audit in my permanent department but when the audit was over and there was an opening I requested to move into the position and was told how dare you ask to be moved into another position when you haven't even succeeded in the one you have.
Company profit is on a steady decline for the last two years and they are finding it difficult to win new work.
