Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      REPAY

      Engaged Employer

      REPAY reviews

      3.5

      51% would recommend to a friend

      (59 total reviews)

      John Morris

      Not enough data to show CEO approval

      54% positive business outlook

      Ratings by category

      3.6

      Culture & values

      3.5

      Work/Life balance

      3.4

      Diversity & inclusion

      3.4

      Compensation and benefits

      3.2

      Career opportunities

      3.1

      Senior management

      REPAY has an employee rating of 3.5 out of 5 stars, based on 59 company reviews on Glassdoor which indicates that most employees have a good working experience there. The REPAY employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      59 reviews
      2.0
      May 1, 2025

      Don't Do It

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      I met some great friends during the years I worked there and learned so much from so great people.

      Cons

      The Executive Team and HR are definitely not like they used to be. When we first became REPAY, they were all so kind and great outlook but the more companies REPAY acquired, the less family like it became.

      2.0
      Apr 28, 2025

      Meh

      Systems administrator
      Recommend
      CEO approval
      Business Outlook

      Pros

      The IT team is outstanding

      Cons

      Over the past four years, I reported to six different managers, leading to a lack of stability and clear direction. The current management structure seems designed to dismantle the IT department — our team shrank from seven members down to two. This raises concerns that the company may either be struggling financially or preparing for a sale. Nearly all senior IT talent has left, further eroding institutional knowledge and team morale.

      avatar
      REPAY Response
      8mo
      Thanks for sharing your feedback, and we’re really glad to hear you had a great experience with the IT team. At REPAY, we truly believe our people are our greatest asset. We know the change is hard but as the company grows, we need to ensure we are aligned with evolving business needs. That doesn’t mean we’re struggling. In fact, we’ve made targeted investments in IT and feel confident about where we’re headed. We hear you on transparency, and it’s something we’re actively working to improve across the organization. Wishing you all the best in what’s next!
      2.0
      Apr 10, 2025

      Good Career Stepping Stone Bad Most Other Things

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      They love to hire ‘young’ forward thinking to individuals right out of college or early in their career Snacks were great The CEO seems down to earth and is generally nice Good benefits especially medical insurance

      Cons

      They are constantly reorganizing and every 3-6 months laying off people They don’t have any training available but expect perfection Leadership is constantly saying how well the company is doing while ‘reorganizing’ constantly and laying off people HR is run so dysfunctionally I couldn’t go to them for anything and it get done decently

      avatar
      REPAY Response
      8mo
      Thanks so much for sharing your feedback! We appreciate your feedback on training and communication these are areas we’re actively working to improve. We’ve recently rolled out additional standardized training for existing teams and plan to keep expanding that across the organization. Regarding organization change, as we grow, we sometimes need to adjust team structures to align with our goals and meet the evolving needs of our customers. These decisions are never made lightly and are always intended to strengthen our long-term stability and success. We truly value your perspective and wish you continued success in your career!
      Viewing 4 - 6 of 59 Reviews
      Related searches: REPAY jobs | REPAY salaries | REPAY benefits | REPAY interviews
      ReviewsREPAY reviews

      Glassdoor has 64 REPAY reviews submitted anonymously by REPAY employees. Read employee reviews and ratings on Glassdoor to decide if REPAY is right for you.