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      RLI

      Engaged Employer

      RLI Operations Manager reviews

      5.0

      100% would recommend to a friend

      (3 total reviews)
      avatar

      Craig W. Kliethermes

      100% approve of CEO

      100% positive business outlook

      Ratings by category

      5.0

      Culture & values

      5.0

      Senior management

      5.0

      Compensation and benefits

      5.0

      Career opportunities

      4.9

      Diversity & inclusion

      4.7

      Work/Life balance

      Ratings by demographic groups

      Reviews by job title

      3 reviews
      5.0
      Jun 16, 2026

      Great people and culture.

      Operations manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Successful business model that has stood the test of time. Great people and culture. Competitive pay and superior long term benefits.

      Cons

      Accountability, results and expertise is expected. If you are wired for action and accomplishment, this is a great place to work.

      avatar
      RLI Response
      3w
      Thank you for sharing your experience. We're glad to hear you value RLI's strong business model, supportive culture and competitive benefits. We appreciate your perspective on the high standards we set and the accountability that comes with being part of a team focused on excellence. Thank you for being part of the RLI story.
      5.0
      Aug 25, 2025

      This is a great place to work!

      Operations manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      People, people, people You will get opportunities if you put in the effort.

      Cons

      I can't think of any.

      avatar
      RLI Response
      9mo
      Thank you for your positive feedback and for your long-term commitment. We’re glad to hear you value the people and opportunities here.
      5.0
      Sep 5, 2024

      Working at RLI -- We are not just a number

      Operations manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      The best decision I ever made was joining RLI. I have been with the company 24 years and our management team is the BEST! They keep us informed of the company’s goals and achievements with regular Town Hall meetings. In addition, they visit the branches by attending our holiday parties. I so appreciate that underwriting, claims, and operations work as a Team. I’m proud to say that I am an RLI employee. With our great benefits, ESOP, and 401K, employees are well positioned when they are ready to retire.

      Cons

      I wished I started at RLI sooner.

      avatar
      RLI Response
      1y
      We’re thrilled to hear how much you appreciate our communication through Town Hall meetings and the involvement of leadership at branch events. It’s wonderful to know that you value the teamwork among underwriting, claims, and operations, and we’re proud to have you as part of the RLI family!
      Related searches: RLI Operations Manager jobs | RLI Operations Manager salaries | RLI benefits | RLI interviews
      RLI reviewsRLI Operations Manager reviews

      Glassdoor has 679 RLI reviews submitted anonymously by RLI employees. Read employee reviews and ratings on Glassdoor to decide if RLI is right for you.