RLI reviews

4.8

97% would recommend to a friend

(615 total reviews)
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Craig W. Kliethermes

98% approve of CEO

96% positive business outlook

RLI has an employee rating of 4.8 out of 5 stars, based on 615 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The RLI employee rating is 35% above average for employers within the Insurance industry (3.6 stars).

Reviews by job title

615 reviews
5.0
Sep 5, 2025

Proud to be part of RLI!

Recommend
CEO approval
Business Outlook

Pros

My only regret is not starting at RLI sooner! The people are supportive and collaborative, and the culture makes you feel truly valued. The ESOP creates a sense of ownership and pride, while the benefits and work-life balance are excellent. RLI also invests heavily in education and professional development, making it a place where you can grow your career with confidence. It’s the kind of company where I can genuinely see myself building a long career and staying until retirement.

Cons

No real cons! As a smaller company, RLI encourages you to take initiative and learn new skills. It’s a great way to take ownership and shine, though it may be challenging for those who prefer extensive training and structure.

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RLI Response
10mo
Thank you for sharing your experience and for your enthusiasm about joining RLI. We’re glad you feel valued and supported and we appreciate your recognition of our culture, benefits and focus on professional growth.
5.0
Sep 5, 2025

The best place to work!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The supportive and engaging culture is like no other place I've ever worked.

Cons

I cannot think of a single thing I would change.

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RLI Response
10mo
Thank you for sharing your experience and for your many years with RLI. We’re glad you value the supportive culture and we appreciate your kind words for our leadership.
5.0
Sep 4, 2025

Still a great place to work

Recommend
CEO approval
Business Outlook

Pros

RLI remains a great place to work with a strong future ahead. Although we recently lost our CIO, the two leaders now in place bring proven track records and have deep experience at RLI. The new IT VP has more than 17 years with the company, consistently delivering results, and her promotion from within demonstrates senior leadership’s trust and confidence in the team. The new VP of Operations is a grounded, approachable leader with a solid history of supporting & mentoring people. I have a great deal of confidence in both of them. With the new organizational structure, the four groups that often worked closely together now have clearer alignment, which should help us deliver more effectively to meet business needs. RLI also continues to invest in its employees and provide the tools we need to succeed, even in the face of business headwinds. Their approach to return-to-office at the home office showed thoughtful planning: balancing the benefits of bringing people together with the flexibility employees value. I think this approach helped to bring trust to the process, and gave people time to adapt and plan accordingly. At the end of the day, it’s the people and culture that make RLI what it is. Pay, benefits, training, and growth opportunities are all solid, but they only go so far without good people around you. The people I work with, and work for are really what make this company a great place to work.

Cons

Change is never easy—whether it’s leadership, technology, or business decisions. While some change is both necessary and beneficial, it often takes longer to implement than people expect. We continue to struggle with setting realistic goals and timelines for project delivery. Our business processes and systems are highly complex, deeply interconnected, and in many cases rely on very old technology. Transitioning away from these legacy systems is both challenging and time-consuming. Too often, instead of adapting business processes to take full advantage of new technology, we try to force new systems to mimic outdated ways of working. This mindset slows progress and makes it harder to realize the benefits of more efficient tools. Additionally, Product Owners tend to remain siloed, focusing too narrowly on their own areas without considering broader organizational priorities. This lack of alignment makes cross-functional collab and larger big picture initiatives more difficult than they should be.

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RLI Response
10mo
Thank you for your many years with RLI and for sharing such thoughtful feedback. We’re glad you see strength in our new leadership, organizational alignment and culture and we appreciate your perspective on change, technology and staying connected to day-to-day realities.
Viewing 103 - 105 of 615 Reviews

Glassdoor has 679 RLI reviews submitted anonymously by RLI employees. Read employee reviews and ratings on Glassdoor to decide if RLI is right for you.