Is ROI Call Center Solutions a good company to work for as a Customer Service Representative CSR?

Customer Service Representative CSR professionals working at ROI Call Center Solutions have rated their employer with 3.4 out of 5 stars in 26 Glassdoor reviews. This is a higher than average score with the overall rating of ROI Call Center Solutions employees being 3.1 out of 5 stars. Search open Customer Service Representative CSR Jobs at ROI Call Center Solutions now and start preparing for your job interview by browsing frequently asked Customer Service Representative CSR interview questions at ROI Call Center Solutions .

Does ROI Call Center Solutions pay Customer Service Representative CSR employees well?

Customer Service Representative CSR professionals rate their compensation and benefits at ROI Call Center Solutions with 2.4 out of 5 stars based on 26 anonymously submitted employee reviews. This is equal to the company average rating for salary and benefits. Find out more about Customer Service Representative CSR salaries at ROI Call Center Solutions.

What are the top reviewed jobs at ROI Call Center Solutions?

Customer Service Representative (63) , Customer Service Representative (CSR) (27) , Customer Service (8) , Agent (7) , Team Lead (7) , Customer Service Agent (6) , Supervisor (6) , Call Center Agent (4) , Call Center Representative (4) , Case Manager (4) , Customer Service (CSR) (4) , Recruiter (4) , Account Manager (3) , Customer Service Supervisor (3) , Analyst (2)

What are the pros of working at ROI Call Center Solutions according to real employee reviews?

"Work from home is a nice plus" ((in 29 reviews)); "Meet great people." ((in 7 reviews)); "They are great at being flexible with scheduling as well!" ((in 7 reviews)); "Great flexible hours with employees' schedules." ((in 7 reviews)); "The leadership I have worked with here has been friendly and willing to help you grow in the company." ((in 5 reviews))

What are the cons of working at ROI Call Center Solutions according to real employee reviews?

"Because of low pay it invites the lower class to wor there" ((in 34 reviews)); "Not good enough training" ((in 14 reviews)); "No benefits whatsoever, no health insurance, no dental/vision insurance, no paid vacations" ((in 13 reviews)); "Managers get aggressive when numbers aren't met!" ((in 6 reviews)); "No PTO or Time off." ((in 5 reviews))

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ROI Call Center Solutions

Part of Connexus Resource Group

ROI Call Center Solutions Customer Service Representative CSR reviews

3.4

52% would recommend to a friend

(26 total reviews)

Rob Schow

58% approve of CEO

36% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.0

Work/Life balance

2.9

Culture & values

2.8

Senior management

2.8

Career opportunities

2.4

Compensation and benefits

Customer Service Representative (CSR) employees have rated ROI Call Center Solutions with 3.4 out of 5 stars, based on 26 company reviews on Glassdoor. This indicates that most Customer Service Representative (CSR) professionals have a good working experience there. ROI Call Center Solutions is rated in line with the average (within 1 standard deviation) by Customer Service Representative (CSR) professionals compared to other employers within the Management & Consulting industry (3.7 stars).

Ratings by demographic groups

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Reviews by job title

26 reviews

4.0

May 27, 2026

Work from home flexibility but lacks transparency on pay raises

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Work from home pioneers that allow you to avoid the travel back and forth

Cons

Lack of transparency and pay raises

5.0

Aug 9, 2024

Wonderful experience

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Competitive pay, great hours, kind coworkers and management team

Cons

There are no cons I can think of at this time

2.0

Aug 6, 2024

ok

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

the other employees are nice

Cons

anal about clocking out on time, pay sucks

Viewing 1 - 3 of 26 Reviews

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ROI Call Center Solutions reviews FAQs

ROI Call Center Solutions reviews ROI Call Center Solutions Customer Service Representative (CSR) reviews

ROI Call Center Solutions

ROI Call Center Solutions Customer Service Representative CSR reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Work from home flexibility but lacks transparency on pay raises

Wonderful experience

ok

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